All right. Welcome everyone. I am Stacy writes and I will be your webinar moderator today. We are pleased to be joined by James, Mallory and Mahmoud and Saba who goes by MO. And before we dive into this exciting topic, Please note that this webinar is meant to be interactive. To learn more about today's topic, we encourage you to review the resources that are located in the resource list. And if you happen to have any questions about this webinar and related topics, please reach out to your VAR partner. Or if you don't currently work with an Acumatica reseller, click a click on the Contact Us widget, which you can find on your attendee viewing console. This will enable us to connect you to an Acumatica expert who can provide the answers you need. And if you happen to experience any technical difficulties, please reach out to us. Using the Q&A box, you can also access the help document that is located in the top right corner of your screen. And Please note that this webinar is being recorded so you and your team can access the recording, which will be shared with you via e-mail. And lastly, your feedback is very valuable to us. Please take a few moments to share your thoughts via the short survey so that we could better understand what you would like to see in the future. And with that said, I'll pass it off to James Mallory. Excellent. Thank you so much, Stacy, and thank you all for joining us today. James Mallory here, Senior Product Marketing Manager. Been with Acumatica for going on five years here. Loving the product, loving the community and I'm really excited to talk to you today about our retail edition. I'm joined with with MO and I'll let you introduce yourself here real quick. Hi, I'm MO. I'm part of the Solution Architects team. I've been a smack for four plus years on the presale side and implementation side. I'm very excited to be today with you on the Retail Commerce Edition. Excellent. Yeah, I just met more recently and man, we're having a lot of fun here putting this presentation together for you. So let's let's talk about what we're going to go through today. I'm going to lead us off in and just kind of set the tone for all things retail for Acumatica. We're going to talk about some trends in the industry, things like unified commerce. We're going to talk about retail sales strategies, go to market and platforms, marketplace apps and digital agencies. And then the real meat of it's going to be when I hand it over to MO. And MO is going to walk you through quite a few of the connectors that we have for retail, for Shopify, big commerce and the Amazon. We'll wrap it up while I give you a little bit of insight into how one of our customers is using the retail edition and then kind of close this out at the very end. So let's go ahead and get started. First of all, why Akumatica? We have one slide here. I'm not going to bore you on this, but I think it's important to understand who we are and and what we do with retail. Akumatica is the world's fastest growing cloud company. We have been for 10 years running. We have 10,000 plus customers. This is a big one. Our Net Promoter score is plus 34 that is heads and tails above anybody else in our industry segment. And what this means is our customers like us and they're they're achieving a lot of great things with the platform. We have over 290 global Isvs. Those are developers that have integrated their solutions into our product and our our customers are generating or running $300 billion worth of their businesses through our system every year. Couple other points here. We're rated number one in usability. Unlike a lot of our competitors, we only have one product, it's called Acumatica. So we don't have conflicting interests. Every dollar that you guys invest in US goes right into the same product that you use, unlimited user licensing. We have a unique customer Bill of Rights, two major releases annually and we were founded in 2008. So real quick, what is Acumatica? Acumatica isn't just retail, it isn't just accounting. Acumatica is a holistic business platform, so you can do everything you need to as a as a retailer or a manufacturer distributor with a retail element of your business. From a single platform. We have everything in one product that is connected and designed to work together. Your accounting, your inventory or warehouse management, your order management, purchasing sales, orders all the way down into accounting, business intelligence, reporting everything in one platform. The same thing with the connectors to your retail, commerce platforms, storefronts or even marketplaces. Lot different than what you might see with some of our competitors or maybe some things you guys are trying to do today. By cobbling together a solution we provided all in one box, with options of course on, you know which pieces fit in you would need and which pieces you might not need. So let's talk about. AI enabled unified commerce. You know everybody's talking about AI today and we're no different. We're offering AI where it makes sense for our customers. And So what we're what we're talking about today is a fully integrated retail platform that connects all of your sales channels with AI as a wrapper, right? So we can, we can enable and empower you with some automation where it makes sense to gain some efficiencies within your business. So what is this unified platform look like? It starts with our our cloud platform as the foundation. And with the cloud platform you have all the technologies, you got mobility, you have, you know, the licensing, continuous improvements. From there you have a full suite of financials. So your general Ledger, your payables, your receivables, advanced financials, multi company payroll payments, all these are available to you within the financials. We're not going to talk about construction, but if you happen to have a construction element of your business, we have a construction edition. We also have professional service edition and a wholesale distribution edition. But we're going to be talking about predominantly today is retail. So that involves things like inventory, sales orders, purchase orders, our connectors to various Shopify products, big commerce and Amazon. And we also offer a native CRM solution as well as our customer self-service portal. We do have a number of our customers that are manufacturers that are doing direct to consumer sales that also use a lot of our retail. Applications. That's we have a full manufacturing suite and then we've got a lot of other stuff that's available to you natively within the product or from our greater ecosystem. So that's kind of a highlight of what the platform looks like. And then what is our AI strategy? Our AI strategy is, is really around AI that works for you. We're not trying to be bleeding edge. We're trying to provide you with solutions that are useful and relevant to your business. We're unlocking a is business potential by building AI directly into our existing workflows, making it available to you. So you don't have to have a programmer enable this for you. These are tools that are available to you and your power users to be able to, to implement within your businesses with little or no assistance rapidly and strategically integrating emerging AI capabilities into the, the platform. And again, I mentioned solving real world business challenges. You know, some of the areas we have today with AI are, are around like AP document recognition and we're, we have a lot of other things that we're working on going forward. Last but not least here, you know, maintaining customer controls and ownership of your data. AI is important, but at the end of the day, we're not going to jeopardize your data. Everything is going to be safe and secure and there's going to be protocols involved to ensure that. I want to talk a little bit about some varied sales strategies when it comes to retail and how we support that. So the first is business to business. So these are businesses selling to other businesses and what that looks like, you could have a manufacturer that's selling to a distributor. You can have a distributor that's selling to a retailer, or you could have a manufacturer that's selling to directly to a retailer. In a lot of cases, you're also going to see manufacturers that sell to other manufacturers. The the big thing would be to be is though we're not talking about the consumer here. So let's talk about business to consumer and business to consumer. We have a manufacturer that is not involved in this process. So what we have are we have distributors selling to consumers and we have retailers selling to consumers in a direct to consumer model. We have manufacturers that are selling directly to the consumer. They're eliminating the middle man right there, eliminating distributors and retailers. This is a term the industry calls disintermediation. So we support all three of these models. That really depends on what's best for you and how you want to go to market. I want to talk a little bit about what we offer and how we manage kind of the sales process with some of our our partners. So out-of-the-box with Akumatica, you can manage sales orders, you can do we'll call orders with some light counter sales as well as managing marketing and sales opportunities with our embedded and native CRM platform. From there, if you happen to have a brick and mortar storefront, whether that's a full bore kind of retail environment or maybe a showroom or maybe just, you know, a counter where somebody can come in and play sales, we have a number of solutions. We work with a heuristic 1 retail Fusion and Shopify point of sale are all available for your brick and mortar needs. If you're operating your own online storefront, again, either B to B or B to C, we have a number of connectors available there. Shopify and Big Commerce are the the two big ones that we work with. There's also Adobe Commerce that's available. It's Magento available through the marketplace. And then we do also have Amazon Solar Cloud and Channel Advisor, which are the marketplaces with Amazon. We maintain that connection ourselves with the others. We we rely on our channel partners for that. And then in the marketplace, there's a whole lot of other ones out there. You may have heard of some of these woo commerce, some cloud, formerly website pipeline, KE commerce. So there's a lot of other solutions available out there. So if you don't see them listed, go check it out and you're I'm sure you'll find something that'll work for you. Get close to the end of my section here. We work quite a bit with digital agencies. So digital agencies are the ones that are helping you with your e-commerce strategies, helping you implement tools like Shopify and Big Commerce or Amazon. And they also work with us. So they understand how that connectivity works between the online sales in the back office with order fulfilment. So a number of these are digital agencies are familiar with our application. So with that, I'm going to turn it over to MO and he's going to kick us off with Shopify. I can't hear you, MO. OK. Thanks, James. So the first connector we're going to talk about is the Shopify connector. I'm going to share my screen now and apologize. I'm going to look to the other side, the other monitor. OK, let me know when you see my screen. Do you see the Shopify B to B industry demo looks? Good. Yeah, perfect. OK. Thanks for performing. OK. So our first connector, as I mentioned is the Shopify connector. As James has explained, it's a native integration between Ecumatic and Shopify. We have very strong partnership and we keep on improving our connector as through our discussion with the Shopify team. So once you have acquired the license for the Shopify connector, you're going to find the new workspace for Shopify as all of the Akumatica other modules. We we provide with it our dashboard which can be reconfigured according to your needs. But out-of-the-box, it comes with a dashboard that provides you with a lot of information about your trending products through your through your Shopify channel. What are the top products, what are the orders that are pending to be processed and so forth. So empowering you to manage your channel through Shopify and as well as if you have other Shopify stores. So when you connect to the Shopify at the Shopify store Akematica, you can have multiple stores online. Maybe you have different lines of lines of businesses and you want to integrate with all of these. You can connect and each line of business can have its own configuration. So when I look at the Shopify connector and try to review what is the data that Akematica allows you or enables you to synchronize between Shopify and Akematica? So we do synchronize the customers, stock items, template items, the product images. Of course, if you want to synchronize the product availability, in case that you don't want to accept any back orders and control the behaviour of the item on your Shopify store, then we as well empower you to do that. And of course, we allow you to manage your orders coming from Shopify and push back information about the shipments from Acumatica to Shopify. Of course, all of these what we call entities, which is the information being exchanged between Acumatica and Shopify. It can be bi directional. So you can create the customer in Acumatica, it would create an account for the customer on Shopify and vice versa as well allowing you to set which is the primary system. Of course as well if you are selling B to B, as James has explained, we allow you to as well create companies like one company with multiple logins to allow different employees to place orders on behalf there of your customer. In addition as well, if there's any customer specific pricing. So we allow you to synchronize these customer specific pricing from Acumatica to Shopify. Hence, if the customer placed the order over Shopify, they will get the same price if they place it over the phone in Acumatica. So let's look at some examples of the data that's being synchronized between Acumatica and Shopify. So if I look at the stock item, if I look at one of these items like the cordless drywall cut out tool, you'll find some information for this item on Shopify, the image of the item, the price of that item, brief description or HTML description of that item. So you can imagine that if you if this item is being sold on multiple channels, you want one source of truth to hold the data of that item and that is a chematic. In our case, if I looked at the record of that item inside a Chematica, you will find under the product for example, description, all the HTML description that has been synchronized in on Shopify has originated in Achematica and I can do any changes on that item. Achematica is going to reflect right away on Shopify. Like for example, like we're saying over here that the let me focus or zoom in a little bit that this item battery is sold separately from from the rest of the product. And I want to highlight that in my description over here on Shopify. So within few seconds after I've done this change is going to reflect on Shopify. So what preventing the double entry and changes on both environments, I can manage the price of the item. I can imagine more as well the more e-commerce information. So although this information is not relevant to an ERP, but we still since we integrate with these platforms, we allow you to enhance your product search online and the product ranking. So like whether this is by the page title, the different search keywords, all of the requirements that Shopify requires to have this item in the right ranking. In addition as well, you can manage the the price of the item. And as I mentioned, like it's all one single place that once you update in one area, it reflects right away to your Shopify without the need of having this double entry. So what we're going, well, I'm going to do next is I'm going to place an order for that item. And we're going to see how that flows into Humatica and how we can ship that out to the customer, providing information for your end customer without the need of the customer calling in to understand what's the status of the order that they placed. So I'm going to go to that item. We'll add one of the items to cart and I'm going to go and check out OK, You can review my information, use my saved credit card, and I'm going to click pay now. So from the Shopify end, from the customer's perspective, they can go ahead and start like reviewing their orders and see the orders that they have just placed. So the order we have just placed is order 1122 and it's currently having the confirmed status. So they understand like babe, we have received the order and it's confirmed to be received by uh. By Shopify, of course, it's going to show on the administrative panel on the Shopify that in case if you are a Shopify administrator and you want to see all the orders that has been placed by customers and as well as Acumatica. So order 122 has been placed, it's unfulfilled and now Acumatica is pulling this order. So there are a number of ways that Acumatica synchronizes the the orders into Achematica. There's what we call the real time sync, like manual sync process or schedule sync process. So my order was 122. So within few seconds you're going to find that order 122 is going to be pushed into Achematica as well as Achematica empowers you to to administrate the orders coming through Shopify. So I can go behind the scenes through what we call the sync history screen to see what's happening behind the scene. Without any intervention. I can just view what's happening. So I can view from here that the connector has recognized there's a new order that's being that has been placed and now it's being prepared to be pushed to Acumatica. OK. So I can see now the order 122 has 1122 has been pushed to Akumatica with an Order type SH. So if you know as well about Akumatica, the order types plays a big role in Akumatica in how the order behaves in as well. Addition Addition sorry to to be control the behaviour of the order whether it can be shipped or required shipment or not. So I can see over here Acumatica so has pulled all the relevant information for the product, The taxes of the product, which items that has been placed on the order, the address which I need to sue to send out my order to the customer. As well. The payment that the customer has paid online has been pulled into Acumatica and applied to the order without the need of any manual entry for this payment. In addition as well, if this payment has any fees associated with it that has been deducted by Shopify is going to be pulled into Akumatica to enable you to have accurate bank reconciliation. So as I mentioned, all the relevant information including as well references to the Shopify order has been pulled into Akumatica. I can go ahead to my next step and start processing this order. Of course, all of these processes of creating the shipment and so forth, as you knows can be automated in Ecumatica. We can auto print the picking slip to the warehouse. We can push if you have WMS in Ecumatica, we can push this order to the handheld devices to alert our WMS, sorry our warehouse team to start picking the items as well as I can use the automatic packaging in a Humatica to package these items or I can manually do that so I can enter the package information if it's preconfigured and as well as the weight of the package. If you have a weight or scale integrated in Humatica, we can capture this weight right away without having any manual entry. If you are integrated to any of the carriers in Ecumerica like FedEx, UPSUSPS engine. Easy post Then I can shop for rates to choose the best rate to ship my order online. So for example, in this instance, I'm going to use UPS Grounds. Once I do that and I go to my packages, once I confirm, then Acumatica through the integration with our carriers is going to grab the order and update the tracking number, add the shipping label which you can print from within Acumatica and then start shipping the order out. From here, the regular ERP process which I can prepare my invoice either by manually preparing it or by using the automation in Acumatica to prepare the invoice. And as I mentioned, Accumatica takes care of applying the payment to the invoice without the need of you trying to match which invoice has which payment. And once I release that, then the the invoice is going to be closed right away. If I look at my customer from the customer's perspective and I go back to my order, that has been a status confirmed before and I refresh my page. Sorry, let me go ahead and refresh it from here. I can find that Acumatica has pushed the tracking information that was pulled inside Acumatica through the carrier and pushed the customer so they can go and start tracking their their order without the need of them having to call the company to understand what's the status of this order. So that if we are talking about the web order, but maybe as well you have extended the use of your Shopify account to have retail stores or POS stores. So at this instance, Akumatica as well allows you to pull the orders from the retail shops. And if you give me a second, I'll pull my POS terminal over here. Looks good MO so. Now if you're having multiple, yeah, you see my POS? Yeah, looks good. Yep, looks good. Perfect. Thank you. Thanks for. So you're having multiple POS stores or retail shops that are they are all integrated to the same Shopify account that you have having the same URL. That means that they are all going to be covered under the same license within Akmatic. You don't need to have a license for each retail shop, but all of them are going to be under the same retail store. And you can then track the profitability of each store separately and as well as the different stores in comparison to your web shop or web stores. So over here I'm going to go ahead and start placing an order for one item on my retail store. I can, I can use the cash payment method I'm going to use complete my check out. I can e-mail or it continue and then I'm done with it. Of course, the top of five POS will allow you to issue returns and not only issue returns for your POS orders, but as well to your POS, sorry, POS and online orders at the same time. So if a customer bought online and then we came to our shop to start to return, then you're even your POS team can access the online orders from within their terminal. So we have placed this order through the POS and it has been fulfilled through the POS does not require any shipments. All I'm going to push my terminal away. I got to go back to Achematica and seeing the orders that has been placed recently through my POS terminal. So I can see over here that the order 123 has been pushed through my POS terminal. You can see as well it has a different order type than the web orders, again allowing you to track the profitability of each channel that you currently have. If I click on this order, since it has been fulfilled by your POS retail shop, then that means does not require shipment. I can take it to invoice directly and apply the payment to it without the need of of shipping it out. As I mentioned like since our Shopify stores as well track the product availability. So that means that instantly the product availability is going to be reduced from each retail shop as well as from your web location, web store as well. So that's talking about Shopify. So I'm going to go next slide to move to the big commerce. So meanwhile, I'll just close my screens and move to my big commerce instance. So again, from big commerce instance, it all as well is going to fall under our commerce module. So if you're having multiple big commerce stores or even if you're having big commerce, Shopify and Amazon, you can manage all of these under the same workspace or the same module and you can have your dashboard providing you with information about each store on its own. Again, we do support the synchronization of customer class specific pricing. We pull and push customers from a Humatica to Bigcommerce. We allow you to manage the sales categories on Bigcommerce. So again, we don't, you don't have to create an icon Akematica and think about which menu item you should display on the web. You can manage that within Akematica, the different stock items if you're selling as well, items with variants. And that applies as well to Shopify if you're selling T-shirts that has size and color. So you can manage that from within Akematica, create hundreds of items in one single click for all these variants within Akematica. Again, as I mentioned, the price list, customer specific pricing, the product availability, as well as if we're talking about sales, orders, payments, shipments and refunds. Of course, when we talk about any of these entities, there are specifics for these entities. We, we allow you to change each store based on your business requirements. Having said that, whether we're talking about Shopify or Bigcommerce, Akumatica comes with pre mapped field. So you don't have to think about, oh, I have to match the title in Akumatica to this field on Bigcommerce or Shopify, both of them they come out with pre mapped field. And as well the configuration or the connector allows you to override these pre mapped fields. And we can talk about that for hours, but it's going to take over the webinar in time. So if I look, for example, at this item, my sweet, low, sweet and low item. So this item has been created on Bigcommerce if I reviewed this item on Acumatica. So let me go ahead and open that item inside Acumatica. So again, all the information that is required to have this item on the web is being pushed from a Humatica, whether it is the description of that item, the price of the item as well as any relevant information to improve the ranking and the search of the item on the web. In addition as well, if there is some more information that you required to create for an item, we allow you in a Humatica or enable you to create attributes or what we all the user defined fields as well to push these into a big commerce. For instance, like I want to say whether this item is organic or not, which is not an existing field in Ecumatica. I can create that, I'm sorry, and then push it to to big commerce without the need of any knowledge of code. I'll just trade the field, add the item to it, and then it's going to seamlessly be pushed to Big Commerce. So I'll go ahead and add this item to the cart on the Big Commerce side and I'm going to proceed to check out. OK, I'm going to select my shipping address and then I'm going to go to continue and then I can use my Test Pains Gateway. And then I'm going to place my order. So again, order number three ending in 393 has been placed on Big Commerce. From your customer's perspective, they can log into their account. And start reviewing the information about their orders, whether it has been shipped or not, what is the status of the order. Meanwhile all the information about the the order, whether the order total, the payment on the order is being as well pushed to Akumatica. So if I go on the Akumatica side and check my sales order. I'll find that the order 393, which is the latest order that has been placed, I'm sorry, the latest order that has been placed by the customer has been pushed to Acumatica again, given to a different order type, allowing you to run reports on different order types coming through different channels. Pushing the tax amount, the actual item that the customer has placed and applying the payment that the customer has done online into or pushing it into a Cumatica and applying it to the order without the needs of any manual entry enable you to focus more on processing your orders. So I'll go ahead and ship this order out. I can go ahead and start packaging that order. I can go ahead from within Accumatica, a game within one single system or software you're shipping through UPS, FedEx, UPUSPS, and so forth, without the need to jump to another, to other environments. And I can go ahead and confirm my shipment again, pushing the tracking number, the tracking URL and the shipping label which can be placed or printed to your Zebra printer. From your customer's perspective, as I mentioned, sorry, keep jumping to that. From your customer's perspective, they can see this the changes on their order online without the needs of to call in and see whether this order has been fulfilled or not. Takes just a few seconds to mark this order as fulfilled and push the tracking number into Big Commerce. So it has been exchanged to status shipped over here and the tracking information, of course, this is a test tracking information has been pushed as well to Big Commerce. If we, if the customer or we decided to return this order into a Humatica, then if I go back to my store settings based on my configuration, these orders are going to come as, uh, orders again, specific order return type. So you can rerun your report, your reports on returns coming from your web versus returns coming from your POS that in case we talk about Shopify and so forth. OK, So we're going to move next to have a quick peek at Amazon, close these tabs, and I'm going to switch to my Amazon instance. The Amazon Amazon connector is going to fall under the same workspace or module. You can still use our dashboard to track your top selling products on Amazon versus Shopify versus big commerce or as well if you're having multiple stores on Amazon. So you can have an Amazon in within North America or even in Canada or Mexico. So you can track the different information or sales out of all these channels. Again, if we look at what the Amazon connector, our Amazon native connector offers in terms of data synchronization. So we do update the the inventory availability or your inventory levels, whether it is for FBM products or FBA products. So if you're having FBM products that's being sold out, we push the inventory availability from Accumatica to the commerce. And as well as once sorry, once Amazon receives an inbound order, we as well update Accumatica with how much stock did Amazon received in their FBA warehouses. We as well allow you to synchronize the FBM order, so the FDM orders that the customer has placed online versus as well the FBA orders that Amazon has fulfilled on your behalf. In addition, Akumatica helps you with importing the what we call the non order specific fees. So any fees that that Amazon deducts from your bank, for example, subscriptions, the warehouse storage fees, all of this information. In order to enable you to have accurate bank reconciliation against your Amazon transactions, we import into a Humatica. And you will see as well in this short demo that even the payments that has been pulled from Amazon, we pull together with it the deduction that Amazon has applied to these payments, whether they are permissions and so forth. So I will look at my sync history. Unfortunately, Amazon is not a sandbox environment, so we cannot place real time orders. But we're going to review how an FBM order has flowed from Amazon to Acumatica and the information that Acumatica has pulled from Amazon into Acumatica. So if I look over here from an an administrator or an Amazon administrator point of view, I can go and check my Amazon store. So this is my Amazon order number. You'll find that the customer has placed this item together with some shipment total, tax total and the total amount of the order. Akumatica, based on the configuration of my connector, has created a massing order inside Akumatica to help you start shipping this order out as well as pulling the relevant information. How much taxes did Amazon has deducted? What is the freight amount? Which item did the customer place on the Amazon side? Again referencing the external Amazon numbers so you can investigate if required any information yourself. You can go ahead and start shipping your order in a communica because as I mentioned, this is an FBM order, so you take care of shipping the order yourself. You can create the shipment as we've seen on Big Commerce and Shopify. You can shop for rates. And then through our integration, we're going to update the tracking number inside a Keymatica. Once we do that through our shipment entity or the synchronization of our shipment entity, a Keymatica is going to push back to Amazon the shipment number together with the carrier information and the service level that you have used to to to fulfill that order. Of course, because this is an FDM order, so you wouldn't get payment information or payment information is not provided through Amazon unless the order is marked as shipped. At this instance I go back to my order. And look at my payments at this point, Amazon is going to push to Acumatica the payment information associated with the charges that has been deducted by Amazon. So as such, if you can imagine that the payment is not going to be fully deposited in your bank inside Acumatica, so you're not going to have mismatching amounts between the Amazon deposit an ounce versus what's in Acumatica, know they're going to match because we have accounted for the deductions on the payments themselves. OK. If I go to the next slide over here, if we talk about the FBA orders versus the FBM orders, since Amazon is the one taking care of the shipment. So you can imagine that Amazon fulfills the order and then Amazon right away is going to push into a key market and invoice and a payment applied to it. Lastly, if I spoke about as I mentioned, sorry, lastly if I spoke about what we call the non order fees. So these comes into Acumatica as cash transactions, which is going to as well to match the transactions on the Amazon statement. So you can have an accurate bank reconciliation within Acumatica. And this is it for my presentation. Back to you, James. All right, thank you so much, MO. We're going to conclude you that was fantastic. As you guys can see, we we support a lot of different scenarios. You know, a lot of folks ask us, you know, why do we work with so many connectors? It's because everybody has unique needs and there's some great products on the market. You know, Amazon obviously is, is the big boy in the block, but you know, Shopify and big commerce, they're both fantastic platforms, each have their own strengths and, and a lot of our customers like to look at mobile options. MO, I was curious, you know, you, I know you've worked with a lot of customers evaluating our solutions. Just curious, is there anything lately that you're hearing like questions from people evaluating the solutions around licensing or or anything like that, that you might want to talk about a little bit? Yeah, I've seen some questions sometimes regarding the POS, the Shopify POS, because some customers will be under the impression that they have 10 stores that they would require 10 licenses in a Humatica. But actually it's one license since all their stores is connected to the same Shopify URL. So they only require one license to cover that. On the Amazon side as well, customers were under the impression that maybe if they're selling FBA versus FDM, they would require 2 license to cover both types of order, but actually one license and it's going to pull all the orders under the same license. That's that's fantastic. That's good information. So what I do, we do want to share with you just one customer story. So we're going to play that. This is going to be a story from Jeffrey * Cosmetics. Killer Merch was founded eight years ago as a merch company primarily for music artists and record labels, and it is evolved to be a merch and full order fulfillment company for celebrities, influencers, sports, a whole broad spectrum of clients. Killer Merch was acquired by Jeffrey Star and another team of guys and they partnered together to do the order fulfillment for Jeffrey Star FedEx. I had a great meeting with Jeffrey. I said we can absolutely take care of this. We could not. We're doing a couple 100 orders a day that turned into a couple thousand orders a day that turned into 10s of thousands of orders a day and this is in an 8 month period. For us, a lot of the frustrations were miss shipping items, so that would just kind of 'cause this whole domino effect of delaying shipments and then having the customer reach back up to us. I think one of the biggest issues was that we didn't have any business this ability to what our royalty obligation was until the end of the month. There weren't a whole lot of people even working with Shopify, who's one of our main partners. Obviously, we were one of the first that kind of decided, hey, we're going to need 70 stores instead of 1 store. I think that's a really big feather in Acumatica's cap that they were able to understand what we are trying to do in a world that didn't really exist four years before and get that integrated. With the Shopify connector, we're able able to import orders and export tracking way easier now, so higher volumes are much more easy to maintain. Like during the holiday season, our team has been saved probably thousands of hours not having to do these miniscule tasks that Acumatica makes so much easier now. The matrix inventory probably saves us 2 full time employees. We're saving 3/4 of an employee using Acumatica for royalties. Acumatica definitely helps improve everything since it's all in one place, so it makes easy to compile data and make better decisions based on that. I always say I'm an Acumatica evangelist. I'm constantly praising the brand. I love the fact that it's new, it's innovative, it's in the cloud, it's constantly ever changing and they're adding more and more. Acumatica will help Jeffrey start cosmetics grow by giving us the data to make wise decisions as we move into the future. I think the biggest thing at the end, the end of the day is always the customer being able to use Ecumatica in that way and being proactive with the customer, knowing what's going on with shipping, understanding where their order is. It's just creating a better experience. And if they're happy, then I'm doing what I'm supposed to be doing. Your. Your music, James. Sorry about that. Yeah. So as you guys saw there no small feat they connected to 80 plus Shopify stores. So a great story there from one of our many very happy customers. With that, I'm going to turn it back over to Stacy and we're going to wrap up for the day. Yeah. So to everyone, thank you for your time and participation today. And if you would like to learn more about today's topic, we encourage you to visit the resources pages as well as get in touch with us using the Contact Us form. And with that said, everyone have a good day and take care.