In November 2022, OpenAI launched ChatGPT, a revolutionary form of "Generative AI" capable of holding human-like conversations. Its immediate impact captured the attention of IT experts and the general public. Since then, the debate around its implications has intensified. At LCP Delta, we’ve been asking: what does GenAI mean for our clients and the broader energy transition? Specifically, how will it reshape B2C customer engagement in the retail energy space?
This webinar will explore these critical questions, offering insights from LCP Delta’s research and the experience of EnergyAITM provider NET2GRID and their GenAI partner Powerconnect.ai. We will go beyond the buzz and help retail energy companies understand what steps they need to take to prepare for success.
What You'll Learn:
• In-depth insights into how Generative AI is reshaping customer service in retail energy.
• Strategies and techniques for leveraging AI to enhance B2C engagement.
• Practical tips and real-world examples from NET2GRID for positioning your company in the evolving AI landscape.
Reserve Your Spot Today!
Don't miss out on this opportunity to future-proof your customer service strategy. Register now to secure your place and get ready to transform how you engage with your customers.