Hello, my name is Andrew Temple. I'm the Product Liaison for the Billing team and I'm here with Khae. Thanks, Andrew. My name is Khae Saechao Product Manager. During this presentation, please feel free to put in your comments or questions in the chat box and we will respond to them accordingly. Thank you, Khae. So we're going to talk about a couple things today. On the agenda, we're going to talk about some standard options. Some helpful tools. Additional options. Current user experiences. And new billing app user experience. I'm going to cover the standard options, the helpful tools and additional options, and K is going to cover the last two. So first we're gonna start with billing options. And we want you to kind of think about your options that you're using today and consider maybe a different way of doing them. So some things to think about. How often do you bill your clients with frequency? What value are you using to build those clients? And what styles are you using? So which periods are you building? Forwards or backwards? As everyone knows looking at the screen, if you've used Orion, under the account billing area there's a section called frequency. This section dictates how accounts are billed throughout their life in Orion. So just some fun facts. We have 62% of our advisors use quarterly billing and 38% use monthly billing. As you can see the frequency of the drop down with some other options that are available. So from last slide, we're going to go into valuation method and we're going to talk about three different options. We have period ending value, it's going to look at the end period of the account and determine the value. We're going to use average daily balance. It's going to take out on every day's value and divide it by the number of days in the quarter. And then we're going to do average monthly balance. It's going to take the last value of the last three months and divide those evenly amongst each other to determine the value. So we can build on styles, we can build in arrears for the work that's already been done for the client or advanced for the work that's going to be done for the client. The next slide coming up, we're going to take all the things we talked about before and we're going to kind of combine them into a pros and cons list. So you can see here for period end. We have a couple pros where we basically match the value of the custodial statement. It's easy for you to determine and reconcile and prove those fees out using our system. And there's no need to run bills mid quarter. Some cons that we run into. When a client leaves, they're going to have you're going to track that client down to try to build them. And that it's moderately accurate. So it chooses one day's value and it has a lot of market versatility. That can affect that account's value. For advanced period end. The pros are that you're paid up front for the coming month or year or quarter. Your market value matches the custodial statement. Should the account cancel, you can provide a refund to your client as opposed to trying go out and collect it, and it's easy to calculate. The cons for this is our least accurate estimated method. You have to Bill for new accounts mid quarter. And you have to run cash flows in the quarter. Average daily balance, you're paid up front for the coming quarter. The client leaves, you're going out and collecting a refund. They are more accurate explanation of what happened in the account during the quarter. Some cons, it doesn't match the custodial statement. You have to use different means to reconcile. And you still need to run new accounts and new flows quarterly. Careers average daily balance is our most accurate method as again it captures what happened during the quarter as opposed to one day. You don't need to run bills mid quarter. You do have to go out and collect when the client leaves. And it is harder to prove during the custodial statement. Some helpful tools that we use as well to build. We have financial planning fees. This allows you a reoccurring one time fee charged to a client that does not have AUM on the platform. These clients can pay by check, credit card, ACH or even other custodial accounts. And this creates a trackable account and receivable for easy review. So just like our other accounts every every time you build you can create reports, you can post payments and you can even show it on client portals. Running these bills is easy then the bill generator. There's an area called the financial planning fee that you select, allowing you to run across the board. This ties into an integration that we have with Clover. It was previously blue paper. Some people that may be watching this. And this allows you to enter the credit card information at the household level. In Orion, it's stored in that system. And you can charge your clients management fee through that portal. And it is an extra integration outside of Orion, so setting this up would start with them. So here's the contact information for Clover if you're interested. We also have a support DOC and Orion support system that you can access to review. Next item we have is our fee file submission. Integration with TD and Schwab. This is a one time login that allows you to upload the fee files for TD and Schwab with the click of a button. There are two references you can do, TD Ameritrade fee submission and the swab submission. These are manage user rights and are available to everybody. So if you have a single sign on to Schwab or TD you can utilize this function to allow for a quicker submission of your fee file. Some more additional options that we want to talk about these will be in the forms of entity options. And margin. What do you think about these options that we're going to present just to determine if there's something that you want to use or something you haven't thought about in the past? So billing entity options, round fees where we can get very even number that's easy to easy to reference, probably bills by cycle so we can do 90 / 360 or 3030 / 360 as opposed to counting actual days. We can set your default to advanced or arrears as a billing style. And we can bill in arrears without cash flows. Next up is margin. Orion treats every negative value as margin and Orion. So our billing system has two features. We can either set it to true or we can set it to false. With true we are going to count that margin towards the net value of the account or false, we're going to ignore that margin. And then I'm going to pass it over to Kay to start talking about the current user experience. Thanks, Andrew. My name's Kay, product manager. For the remaining portion of this presentation, I would like to shift focus from what Andrew has talked about and go into the new user experience. We have been working on this app for the last couple of months and I'm excited to share with you all here today. Now before I can proceed with the new user experience, let's do a quick recap of what the current user experience looks like. There are four bill applications that make up to the billing product. The first one is the billing audit. The bill audit is where you maintain your clients account informations or your fee schedules. So for example you could update your payout rates and fee schedules. The second app is it is the most used app in the building product group. It is the build generator. To build generator is where you run your monthly or quarterly files, review them and before you submit to the custodians for processing. Thirdly, it is the post payments app. The post payment app is where you maintain your books of business. In other words, let's assume that you have Q1 with $10,000 of total client fees and $1000 were uncollected. This is the application you would use to track of those outstanding client client fees. Last but not least is the payout dashboard. The payout dashboard is where you would use to. Here to your business entities or your business partners for examples. You have your. Custodians, money managers, fund managers and your reps. This is the section where you used to pay those business partners or business entities. Here are some images of the four applications that have highlighted. The first one is the billing audit. Second here is the. Build generator. 3rd. Post payments 4th. Payout dashboard take him quick mental note of these four applications. You can see that the textures or the colors of these current apps have somewhat of a Gray and blue textures to them. Now let's transition to the new user experience with the new building app. What are you getting and why you're not getting into the user experience? What's not changing is the business logic in terms of how the fees and bills are calculated. Those are being exchanged. Also, the API endpoints are not changing either. So in other words, if you're leveraging any billing API endpoints right now, those inputs will not be modified in the current state on the future state, should we need to build new API inputs in the future, those would be new inputs. So anything that's currently existing will not be broken in the future. Now the most exciting part. What are you getting in the new user experience? Were you getting here? Is a modern user interface. Followed by a stream by user experience. I wanted mean by that is we put a lot of R&D into the sections by developing this application a couple months ago. We have enlisted user feedback, talk to them and make iterative changes to capture those client feedbacks. Now here's an opportunity for you all to partner with Orion and my team to help build this new application in the best user experience possible. If you're interested, please feel free to reach out to the building source team members and they will help you set up the privileges to use new app. Thirdly, you also get it improved speed. So what we did is we went back and looked at a lot of the code changes and make modifications to improve the speed on the front end. So here is the landing page of what the new application looks like. You can see that right now it has a modern different UI interfaces to it. And we have built up about 90% of the building audits, functionalities and features into this new building app. In other words, you can do about 90% of the work you're currently doing right now and build audit in this new application. So now let's look at some of the user workflows. Let's assume that we are selecting the fee schedule section. Now on the right hand corner you can select actions. You have the option to add new, edit, duplicate and delete. Now this pop up will show you what the new model or new pop-up looks like. So for example on the top you can see the general section and on the bottom you can see the structure in the current pop up. These two tabs are in two separate pages so we consolidate that into one page and to make that more of a streamlined user experience. So now in looking at this page here this is the accounts view page. This is by far the most. UI changes we've done so far. On the legacy side, on the left hand side, you see all those labels on the left hand side. These are just essentially just different statuses of the same endpoint. So for those that are technical, listening to this recording right now, you can see that these statuses are calling the same API endpoint. Now on the right hand side, this is the new structure, the new view that we built on the new user experience. Currently right now those ribbons, you're not able to drag or drop them or hide them, but in a future state we will give you the permission or privileges to be able to customize that view for you in the future. Again here are some more animations of what the new user experience looks like now on this screen here because select by household ID, household name, client ID, client name. So now you're looking at account ID 7725. Click actions and edit. Now this pop up screen. Here is the old UI but we are currently right now working the new changes to modernize that pop up with the modem. Now let's take a look at the 2023 rule map pertaining to the new app. In Q1, we have started the development work for the payout dashboards, functionalities and features in the new app. Starting in Q2 and Q3, we'll begin the work on working on the features and functionalities of what the build generators can do into the new app. And we end this year by working on the post payments app. Thank you very much for your time. If there are any questions, please feel free to put in the chat box. For additional support, please reach out to the SME billing team. _1713990968697