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This webinar was originally broadcast on:
Thursday, January 31, 2019 10:00 AM ET / 7:00 AM PT
 
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Nearly every Communications Service Provider, worldwide, is engaged in their digital transformation – digitalizing the user experience, growing and diversifying revenues through new digital services, and virtualizing their network infrastructure. But what will that mean to the business?
This webinar will leverage input from a number of informed and influential sources to present a vision of the near future of the communications business, after digital transformation.
The webinar will be particularly relevant to CMOs, CDOs, CIOs, CTOs and their direct staffs in Communications Service Providers.

What attendees will learn:
  • The key milestones along the road in achieving the digital transformation – the “journey”
  • How this “journey” enables Communications Service Providers to
    • Capitalize and apply learnings and leading best-practices from other industries
    • Leverage their unfair advantage in terms of platform, scale, trust, etc.
    • Truly diversify revenue streams with new, high growth, digital services
    • Position themselves at the forefront of the customer relationship
    • Positively impact customer relationships with a leading role in service delivery through partner ecosystems (e.g. 5G, IoT, etc.)

Who should attend:
  • CMOs, CDOs, CIOs, CTOs and their direct staffs in Communications Service Providers
  • Customer Experience Planners, BSS and OSS architects
  • Network Planners

Presenters

Dr. Mark Mortensen
Principal Analyst for Communications Software
ACG Research



Leonard Sheahan
Senior Director
Oracle Communications




Moderator

Erik Linask
Group Editorial Director
TMCnet