Hi everyone and welcome to our next session of our virtual summit. This one is a road map of concur travel. My name is Aaron Millner. I'll be your monitor for this session and before we get started on just going to go over a few housekeeping items with you. The web cast is being string through your computer, as are all of our sessions today, so there is not a dial in number for the best audio quality. Please make sure your computer speakers or headset are turned on with the volume up so that you can hear us everything you see on your screen is movable an resizeable using the arrows in the corners and at the bottom of your screen there are multiple widgets to support today's event. I'll just go over a few of those really quick if you have questions for our presenters, please submit them through the QA widget. Will try to get to as many as we can during the session today, but if we run out of time. 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That's going to be. Super helpful feedback to us as this is our inaugural event here so we would love to know what you think of it and what you think is this session that is in the widget that looks like a clipboard. So now that that is out of the way I will hand it off to our speakers for this session. Hello, my name is chip cross and I'm senior director on the travel product strategy team here at concur. Thanks for joining today's special virtual travel road map session. It's my privilege to recap the investments we've made in our travel products last year. Share some of the insights were guiding that are guiding our work in 2020 and a preview some of the great work our teams are building for you as we speak. Bombed. Given the circumstances, we aren't able to meet in person for this session, but we do have the advantage of a great webinar platform for gathering your feedback and fielding. As many of your questions as possible, even as I run through the presentation, so I hope you grab a cup of coffee, get comfortable and get ready to fire off your questions. Let's get to it. We'll start with just a quick overview of concurs travel solution suite. For the uninitiated, our product is a portfolio of tools that extends the value of manage travel across 100% of the trip Continuum. It's designed to work Better Together, saving clients time and money, enhancing traveler productivity and satisfaction, and proving duty of care programs. Concur, travel provides an easy and efficient way for travelers to find and book itineraries aligned with company goals. Trip link helps organizations capture an manage spend that naturally happens directly with suppliers. Request is integrated across the travel and spend product portfolios to give managers increased upfront visibility and control over discretionary spend and locate combines all of our data sources to provide the most accurate travel location and provides a communication platform available in the case of an incident. ASAP can Kurt continues to invest in a travel portfolio that works Better Together, which is why we we are rebuilding our core foundational architecture, deepening the integration of requests across the product suite and enhancing the user interface across the board to make the travel booking experience more intuitive, more focused and more efficient that investment. Hundreds of Engineers, millions of dollars and thousands of hours. That's we're here to talk about. Now I'm coming to you from Seattle, the epicenter of the Cove, in 19 coronavirus crisis in the United States. So let's talk for a moment about how we can mobilize to help mitigate this crisis and keep the world economy moving. We all play a role and I'm proud to concur as part of the solution. Through our software, we empower you to take decisive action quickly using a wide range of customizable features to protect your employees and to ensure that your company is doing its part to help slow the spread of the virus. Here's a quick recap of how you can use our tool right now. In concur, you have really three main ways to act. Softap controls, messaging and information tools like tripit pro which were offering, as of today free to all users for the next six months can use these to alert travelers to rapidly changing news and influence their decisions, and then you can use approval workflows. An exception rules that intercept travel plans and help you help you ensure that they are vetted with leaders or experts in your company who can help mitigate risk. And help travelers make good decisions. And finally. Hard stops that effectively prohibit your employees from booking travel via the tool or from using company provided payment vehicles. Obviously the situation is unfortunate, but using the programs you've built and the software that powers them, we can work through this crisis and get back to business as quickly as possible. No. Concur in your travel blog. Programs also play a central role in another worldwide crisis. Climate change. Back in 2016, the Paris climate accord became. International law, but by 2019 we cross some important thresholds that demonstrate alignment among your stakeholders for action to help reduce and ultimately reverse the effects of CO2 emissions on the global climate, your employees, your investors and in most cases, your governments are all mandating action, and again, concur is part of the solution. Let's make no mistake, this is a big problem since the Industrial Revolution in the last century, we've been pumping billions of tons of CO2 into the atmosphere that otherwise would have remained locked up in the ground. That's this blue line as a global economy and society, we're setting some very audacious goals to address this crisis. The yellow line represents the goal laid out by the UN, including 60 signatories to create a carbon neutral economy. By 2050. This will not happen without the collective discipline. Of companies around the world in their supply chains in smart decisions about civic infrastructure in day-to-day operations for companies around the world, including travel like yours. As much attention is paid to individual personal actions you can take to help reduce your carbon footprint. The reality is that 75% of all carbon emissions are the result of civic and industrial action. We, the collective we people organized into institutions and corporations are part of the problem and we must be part of the solution. The global travel industry. That's air, train, car etc accounts for 5% of global carbon emissions and corporate travel accounts for about 30% of this number. So it's our responsibility as good corporate travel leaders to help move. Remove about 1 1/2 percent of that excess carbon from the atmosphere. It's 1 1/2%. It's time for you to look hard at your programs and make the changes necessary to do your part. Set science based targets. Design your program around them. User tools to drive the necessary change together. We can do this. The good news is that you can use the very same tools you've used for decades to help your company achieve financial targets to achieve your carbon emissions targets. When the missions can't be driven zero, you can use same tools to manage programs to offset your programs carbon footprint. You can shift demand and influence choice with both hard and soft tools just like we talked about with Goven 19 and you can create visibility, an accountability in your programmes via reporting and your travel management programs, integration with expense management and financial systems. And via our integrated platform you can do this every step of the way through the spending process. Intervening and guiding your travelers as they plan. Shop book expense and then analyze their behavior to optimize further. Again, we can do this. You keep using these tools to maximize their potential. And we'll keep working to make our product portfolio even better. Your programs and our tools were built not just for good times of steady growth, but also for these moments were bold action is needed. These trying times are when we really go to work. OK so 2020 is starting off with some major challenges, but enough of that, let's look back on 2019, which was a great year for corporate travel. It was another big year of growth for your programs and therefore our business. More than 46 billion of travel spend under management more than 80 million travel bookings via our tool. We now have more than 17,000,000 tripit users, and we've logged record daily throughput in ROBT. We did all time high for daily bookings on September 10th last year and through the January peak travel booking season. We've now log Seven of our top 20 days. Ever in 2020? Four trends drove our 2019 product strategy. The trends continue and therefore so does our strategy across all the markets we serve. We heard consistently about the value of a truly integrated travel and expense solution. We have a strong backlog of innovations built on this basic premise. Premise. Integrated tne is here to stay and we intend to take it to the next level. In all major categories of travel we're seeing major shifts in the way supply is distributed, were constantly evolving, evolving our supply integration strategy to maintain access to the content you need, and keep it organized for your programs and financial reconciliation. Users come to us expecting consumer grade intuitive user experiences meeting that bar while addressing the needs of the enterprise is a constant challenge. Our goal is to eliminate the choice between good UX and a good travel program. Finally. Data security remains at the forefront. Data privacy questions of sovereignty and jurisdiction are all driving foundational changes to the way enterprise class software is built, and we're committed to meeting the needs of our clients. The single biggest investment we made in 2019 was are moved to the public cloud. We transformed in, migrated our entire system to work on Amazon Web Services and set the stage to extend this capability to other crowd cloud hosting platforms like Microsoft Azure and Google Cloud. We expect this investment to pay off for customers by helping us manage our compute and storage capacity more efficiently by improving security by reducing the time it takes for us to react to urgent client needs and market dynamics. By making our development workforce more productive and by improving the foundational performance metrics like uptime and response times. It's a huge investment in our future together. In November, we achieved the first major milestone in our cloud platform road map, launching our first production instance of concur hosted on public cloud infrastructure for the United States government. While in 2019 our primary development focuses on security stability, in our migration to public cloud, we also ship some noteworthy user facing innovations across the travel suite of products. Important work to maintain and expand content in our travel tool. Exciting expansion of our trip link network and enhancements to our already amazing tripit traveler productivity activity tool and some major updates to concur request. Let's review some of the highlights xiaoyi. First up or some big improvements to our request product as part of the major expense transformation we call next Gen. The next Gen user interface is a modern UI built on modern architecture that's easier to update and provides a scalable base for new features and functionality. Through next Gen request will remove user will improve user. And customer satisfaction via a more intuitive, easy to use UI while streamlining your ability to drive compliance and control over spent before it happens. We're employing 3 lovers usability, efficiency and Accessibility to get it done. Here's the next generation UI for concur request. Consistent styling is now applied both to the concur request screens, but also on similar screens and workflows incur expense of basic tenet of user interface design to help users move seamlessly between request expense and travel experiences. Text size, colors, contrast. Having refined to facilitate reading and scanning. In our user lab, we've shown that request usability has dramatically improved. Users generate fewer errors to address drowned downstream by avoiding conflicting information between approved requests and final expenses. And we also see better policy compliance, so users, including expensive provers, have less worked in their inbox on a per trip basis. So where is the efficiency coming from? The biggest change is to our basic interaction design, which no longer relies on tabs. Our user studies showed that the tab design forced users to toggle back and forth between tabs to enter review all their request information, and this is where a lot of time was. Lawston errors occured, tabs were part of the problem, so we got rid of him. With the next generation user interface, all items, transportation, lodging as well as non travel costs are grouped in a single list of expected expenses. The list display is more compact and together with a search capability, users avoid scrolling through sometimes long lists. Alerts are now consistently displayed at the top of screen, always visible and those alerts include links to easily take the user to the specific items that need their attention. Last but not least, concur request will conform to the web content Accessibility guidelines. With the user interface that is perceivable, operable, understandable and robust for everyone, not just for the mythical perfectly able user. Going forward and. Important priority for us is to make request and all our products work just as well in mobile devices as they have on desktop browsers for years. Travelers need to be able to accomplish everything related to discretionary spend from one place their pocket. Now, employees can initiate a request right in the mobile app, append with information specifically customized by their administrator to tie the request. A company, internal processes, reporting, etc. As we continue to refine the request process, we see tremendous value not just in the control and visibility. This gives to our clients, but also the platform it gives us to streamline downstream steps. During the shop book, an expense stages of the user experience super excited to see all the great improvements to our request product in 2019 and very much excited about the role. Requests can play in the future of the travel product suite as a vehicle for 2023 vision, which I'll share more about later. Shifting back to our core travel product, the online booking tool in early 2019 were We were pleased to launch dual fair display, which expanded the capabilities of the shop by fares tab to show the two lowest bookable brand fares side by side in the initial shopping results. Dual fair display saves time and money by allowing users to easily see too relevant bookable fares, each representing different brands from an airline such as a basic branded fair for example. Which may have restrictions on baggage seeding and boarding compared to a full featured brand which includes more amenities, foreign incrementally, higher fare. Ultimately this helps the traveler to more easily discern which Impala Seafair product is right for them based on their specific travel requirements. Dual fair display is auto enabled by default for all saver customers. In 2019, both British Airways and Lufthansa implemented strategies that made certain content available exclusively exclusively via new distribution capability channels. Serving the needs of our customers, we've worked with our partner travel Fusion in our network of team sees to maintain access to that content. VROBT in October. After a year of extensive piloting and testing to ensure we could deliver a workable user experience, we announced the general availability of loose honza group NBA content in our tool. We're now actively engaged with united in testing, which is interesting because there are more complex use of bundling capabilities within the NDC schema. This is a key point. United's approach is very different than Lufthansa, which is also different than British and the other major carriers globally are in some cases opting out of in DC altogether in DC is not a standard, rather it's a framework. And while travel fusions platform does us a tremendous service to help normalize our interface to NDC content, it does not yet have all the same capabilities of a GDS. So in DC connections via travel Fusion are not yet quote Unquote turn key for corporate travelers or for us as a piece of travel technology. There's much work yet to do to make in DC work at scale for corporate travel programs, especially those programs with significant volumes of elsisi content or interline itineraries. Full content performance in service ability are all still outstanding issues. But here's the straight talk about what concur supports right now. Round trip in one way. Search and book capabilities. Access to a negotiated and sometimes tailored offers exclusively available via NBC channels. Paid and unpaid seat reservations and other ancillaries offered as bundles with NDC fares. You can use both individual and corporate cards or lodge or ghost cards. Travelers can see and understand fares just like any other branded fair. Travelers can cancel and prompt refunds if their fares qualify, and while traditional methods of supporting GDS passes segments is limited and sometimes prohibited depending on the carrier, teams have demonstrated their ability to support these bookings via. Alternative platforms like fair logic and travel Fusion desktop. Concur is not pushing in DC. We offer it. If our customers want it. We work aggressively to make sure all the content our customers want is available to them via our online booking tool. We don't sell a promote in DC and currently at the only cost is a travel Fusion select access fee of $2. We know we have work to do to make the travel Fusion solution better. While we were also committing to support GDS in DC initiatives when they reach reasonable scale in terms of performance and the number of carriers and fares offered. Remember in DC is a new system design, a new, more complex distribution data schema, not a standard, so every airline implementation using this framework can and does vary in our experience. We're actively investing both in the near term, with continued piloting enhancements to our travel Fusion solution, and longer term by retooling our air content integration platform to support multi source multiformat feature that makes the most of both GDS another content sources. In 2019, we partnered with Ernst and young to launch an exciting new way to manage are travelers risk and ensure immigration compliance. Using our newest secure travel search and notification APIs. EY, with your permission, can listen in real time to traveler searches and selectively intervene to gather information to access risks and guide travelers to the services they need depending on who they are, where they're going, and what they're doing. Concur trip link brings outside bookings back into your travel program through concurs network of connected suppliers. You gain visibility, apply policy and realized negotiate rates on all bookings made with tripling connected suppliers. The only program of its kind. This year we continue to extend our network of connected partners. Delta rounded out the Big Three full service carriers in the US and Lufthansa joined British Airways to extend our coverage in Europe. In 2020, will be adding more partners to the network worldwide, including Iberia and Europe car in Europe, enterprise and national globally, but primarily in the US plus Singapore Airlines in Asia. All clients he purchased tripling get tripit pro for all their travelers were excited to offer, trip it for free to all travelers during this time of crisis, this award winning travel productivity app keeps your travelers moving efficiently with the best possible real-time information from their itinerary and travel suppliers. In prep for our launch of trip it outside the US, we've expanded tripit language support to include French, German, and Japanese. Users can submit foreign language itineraries to plan the trip It and read them. In the same language in the app, if they have these languages set in their display preferences. The tripit consumer platform is a great place for us to experiment with the next generation of human machine interfaces that will change the way corporate travelers experienced travel from start to finish trip. It has rich information about your travel plans and for pro users. Real time flight status updates. Now we can bring these details to you when, wherever you are, when you need them right in your living room, your kitchen, or on the go with Siri, Alexa and Google. Once you share your itinerary with tripit pro trip, it gathers a ton of information to help you make the most of your trip. One of those things is neighborhood safety information trip. It extended its neighborhood safety scores feature to provide information about each neighborhood in the daytime and night time. Since many places change their character dramatically when the sunsets. OK, so 2019 was a big year of major milestones in our migration to the cloud and a bunch of important advancement in the OBT in request. Let's take a look now towards our future. Over the last five years, our mantra has been the perfect trip and the expense report that writes itself. And now we've created a new vision for SCP. Concur for the next three years and beyond. We call it intelligent. Spend management with one, effortless concur that blurs the lines between planning, traveling, and expensing into one continuous sufficient experience for travelers and administrators alike. This effortless experience will be built on advanced automation with the goal of making expense reports, a thing of the past through the use of it. Advanced automation. Built on machine learning, AI and smart user experiences. Will connect the whole thing to an advanced data science analytics capability to ensure your fully empowered to manage spending to accomplish your mission. These next two slides are taken directly from the external road map. We published quarterly. This slide outlines what our vision mean specifically for 2020 travel, investments are focused on security and stability. Remains paramount will continue to add the content and functionality necessary to extend our platform globally. Will shutter legacy user experience and begin replacing it with the kind of modern consumer friendly UX your users expect and will focus on extending your capability to serve public sector entities who face strong public scrutiny and heavy regulation. Yet you're in for solutions. Private sector companies have enjoyed now for decades. This slide lists the innovations we intend to deliver over the next two quarters and sets the direction we expect to take in the six months following. We publish our road Maps quarterly, so I encourage you to check them out and see what's new and what's coming. I'm going to walk you through a couple of highlights from this road map and then we'll get the questions. As I mentioned previously, we not our first big win with our cloud platform last year and this year will be moving on to migrate are US commercial customers. Followed by international customers in 2021. This continues to be our first priority and the single largest investment of time and money in 2020. For concur request, we're getting ready to launch a new version of a cool feature we call agency proposals, agency proposals and powers travel agencies to respond to traveler requests by providing travelers with up to three quotes that can be then be booked automatically for the user. This new version will comprise an enhanced user experience as part of the next generation UI. It highlights differences between proposals. Provides more details for each segment, including compliance details, request policy, and potential gains on a cost basis. This new version will also comprise a stronger automation integration. It connects concur request directly to our industry. Standard complete mid and back office automation suite to make it easier for agencies to build workflows. To fulfill these requests. So let's walk through the scenario. I'm occur request user is asked for flights, hotels, trains or car rental for my next trip. Complete automatically recognize the request and puts it on the agent queue at my TMC who evaluates my request and pushes me up to three different proposals based in my request. I can then select one of the options or ask for new set proposals and once I select an option, my request is updated with all the details of the proposal and once the travel request is approved, the travel agent is automatically notified and issues the corresponding tickets and makes the corresponding reservations. Now let's take a minute to look beyond the next six months towards the future of the concur online booking tool. Over the last couple of years, we've been working behind the scenes to lay the foundation for a bold new future for the online booking tool. Internally, we call it T2. It's a complete rewrite of our online booking tool. In 2020 are first T2 powered solutions we released to our client base with T2. You can expect the same manage travel spin platform with tight spend integration, global access to content are rich, customizable policy and rule is, and if the unique program in trip link that extends the reach of your travel program beyond the tool and into direct channels. It's a great tool that earned its place as the market leader in our intention is only to make it better. Through a reimagined modern, efficient UX that seamless across mobile and desktop devices, and efficient modular platform that allows us to add new content and evolve or UX quickly and efficiently. A Seamless integration of content from both GDS and non GDS sources. Both for our self service tool and the full service capabilities of other value added services. Team sees deliver. Richer and more complex data sources in Advanced AI Machine Learning Technologies give us the opportunity to make our policy benchmarking tools more dynamic and to extend them beyond air to other travel. Product categories. Building on a great advancement in 2019 for request, we can advance our spend an approval workflow capabilities toward our vision of eliminating expense reports altogether. New opportunities to integrate with our sister products across intelligent spend Arriba, Fieldglass and SuccessFactors are important as well and we're building this from the ground up on brand new hyper scaling infrastructure with data security at its core. So why now? And when can you expect to see this vision coming together for your travel programs? We've identified new markets with new customer challenges. These markets require new solutions with fundamentally different core technology. There less dependent on GPS technology that works so well in the US in Europe. We've learned hard lessons about how much of a challenge it is to evolve our venerable but complex technology are express checkout. Project was an eye opener for us. The development efficiency and leverage just wasn't able to support our vision. So we refocused our effort to rebuild our technology from scratch with a micro service architecture on a hyper scaling platform. Those major efforts are now ready for us to build client facing solutions on top of them. And finally, every major travel ecosystem is undergoing its own disruption. New technologies are emerging, requiring us to build new connections or upgrade our existing ones. Take all this together and it was clear it was time to start over. T2 is our answer and this is the year you'll start to see T to emerge. It starts with rail and hotel, which I'll preview for you in just a moment and continues with Aaron car. Our first T2 effort, Israel. Our first new market for the new rail platform is Spain. The new platform is designed to allow us to efficiently pursue a direct integration strategy in new and existing markets. Will start in a new market for us. Well, many of our global companies have operations in Spain were launching there this year for the local market and this market gave us an opportunity to start fresh with rail. Next up after Spain is Benelux with a new Benay Integration, which would deliver content from several different carriers across the Benelux region. We're building a brand new UI to go with this new content integration platform that will focus on embedded experience where shoppers book right in our tool versus a punch out solution. This maximizes our ability to create a truly integrated si TE solution. Seat Maps in ancillaries will be supported and. We're building the entire experience. For content and functional parity between mobile and desktop, once the travelers made a choice will get them to check out super fast via express checkout for rail. Users will be able to use forms of payment they have stored in their profile and cancel via the concur trip library. Team sees will see these bookings for reporting that reclaim another value. Added services and travelers will be able to shop for train itineraries, then generate requests through their travel. Can be pre approved before it's ticketed. Looking further towards our product vision, we're excited to use this new platform combined with their upcoming T2 air experience to build air rail across shopping intermodal policy scenarios, and of course, once we get our first couple markets markets under her belt will look forward to adding additional carriers across Europe and around the world. As I mentioned, rail is the first T2 functionality to hit the market. Early adopters for Renfe in Spain will come online in Q2 and Q3, and we hope that will lead smoothly to general availability by the end of the year. In parallel, we've been working on a new hotel shopping book experience. This is the experience we now use internally to book our hotels. Let's take a look. It will feature a new modern user experience which will be a nice improvement on our legacy experience. Will add familiar user interaction from consumer sites like a categorized type ahead search wizard that automatically detects the type of search based on your text input. And and improved map interface. Will take advantage of advancements. At the GDS, another content sources that provide more and better pricing data and descriptive content. Those same advantages will now allow us to improve our display for rate level details like included breakfast, free Wi-Fi and cancel policies. Will support configurations that include a GDS plus multiple hotel direct connect, so we consolidate all the best rates in one view. Some of those content sources will provide richer property level details. And better images in larger formats. And once travelers select the policy compliant rate that works best for them, will get them checked out in a flash. I'm thrilled to share this peek at our future, and I can tell you that concur, our employees can't wait to bring this to you. Its along rude, but the future is almost here. So now it's time to introduce our panel of product experts who are already hard at work fielding your questions. I'm joined by Heidi Ili of veteran at concur Dave Johansson, our resident experts, and all things related to air, especially GDS booking capabilities from his tenure at Sabre, Sylvan molar, our head of product strategy for request, and GAIL Macieira, who's on the team building our new rail product. Plus Nancy hang our VP of product strategy for Tripit and trip link. Let's go get some of the questions. So thanks for your attention. Now I'm going to hand it over to Aaron who's going to moderate R Q&A. OK, thank you so much. Chip for your expertise and we will go ahead and get into a couple of your questions. Please do continue chatting them in. Will get to as many as we can and Please remember to fill out the survey before you leave today and let us know what you thought of this session. OK, let's go ahead and jump in. OK, let's go ahead and get into your first question. Are you ready? I'm ready. All right? The first question is from Nikki. She says how is concurrent preparing for NBC content? Yeah, I think yeah, this was submitted as we were walking through the presentation and and we are doing a lot with in DC. We've been engaged with the added groups and industry. For many years on the topic, advocating for many of the scenarios and use cases that are really important to corporate travelers in DC is still evolving alot of the new standards are bringing in DC to a place that will be much better for corporate travelers so that engagement was really important. We've been piloting with travel Fusion and those carriers that have made more aggressive moves to move content exclusive exclusively into NDC channels. To make sure that content still available to our users. And uh, and we're talking with all of the GDS is their road Maps and strategies with regards to NDC have matured and are coming into into into focus. So we are now in a position where we're investing in our platform really just start Co developing with those GDS is an travel Fusion to chart a future that's truly multi source in multi format. It creates a lot of extra load on our systems to do some of the work that was previously. Done by GDS is, which is why we're really advocating for GDS centric approach, so we're doing a ton of work engaging with the industry around us, working with our partners at the airlines. At the end the different technology partners that we work with the distribution network to create the best experience we can for our travelers. All right, uhm? Let's see the next one is from Lori. When will express' check out cover trips that include more than just DDS air? Well, so the The Express checkout project that we completed last year for air was built on our T1 architecture and it really was a project that gave us a lot of lessons learned about how much leverage we could squeak out of our legacy technology. And that's one of the big catalysts for us moving towards this new T2 architecture. So will take the lessons in all the basic UI improvements that we've built into express checkout for air. And apply it into all the T2 efforts were building now, so we showed you a preview of what's coming for rail and what's coming for hotel. Both of those projects as they come out in through early adopter programs into GA over the next year or so will employ all of those benefits from express'. Check out so we do want to take all the great benefits we saw with the express checkout cutting. You're cutting the overall time on task by half in reducing the amount of abandons on in the path. Significantly, we're going to apply that to all the UI we build an arty platform. OK. Let me see lots of really good questions in here. Thanks everybody for being so engaged in the presentation, let's see. Alright, next question is, is there a mandatory switchover date yet for the new UI? So no, not yet. You'll see us working on a very deliberately in early adopter programs for those customers that serve, qualify as we put out our very early iterations on T2, and then after that you'll see us making those things generally available and will be working through your concur account, reps and the team sees to help you adopt that. That technology, as it becomes available. On travel a little bit different than what we've done in the expense side with next Gen, you will see us make these changes on a segment type by segment type basis. Since each type of travel segment is different, the distribution networks are different. the UI is a little different, and so will be peace in that. Together it won't be a Big Bang. It will be a step by step approach across all the different travel verticals. Alright, Next One from Wendy. Just wanted some clarification on this. Did you say that trip it is now free for us to test? Yeah, Well you can use this opportunity to test. You can use it for just exploring and giving your users a chance of the announcement that we made today about offering tripit pro for free really is a reaction to the crazy circumstances we have now with Cove in 19. We want to do our part to get what really is a particularly useful tool for making sure that airlines and travelers are able to get information very quickly in a very fluid situation so. The real reason is just to give give those travelers that extra tool and hopefully help everybody through this crisis. But it does give all of you an opportunity to try out tripit pro so. All the details are coming out very quickly. I only learned that we're doing this. You know, in the few in the last 1224 hours, so some of those details will be working through things like what about customers that already have tripit pro and or you know, essentially paying for it? All those things will work through, but in the spirit of being a good corporate citizen in this trying time we wanted to do our part, so that's what's going on with Tripit. And yeah, by all means, take the opportunity to test it out and see how it works for you and your employees. OK. Next One is from Sabrina. When will brands be supported on the mobile app? Yeah, and so by brands, I think what you're referring to. You are branded airfares in the mobile app and so. Um, currently the mobile application we have for air is on essentially a different technologies stack than than our desktop application. We've made branded fairs in our dual fair display work really well on our desktop app, but it's not there yet. On our mobile app. As we move into our T2 development for air, which is still off on the horizon, we will be making sure we've had a good parody in terms of functional functionality and content. For air across the mobile devices and and air and desktop. So look for us to bring those things together overtime. But for now there is a difference when shopping for air on mobile and desktop. I think we already addressed this. I'm just going to ask it just in case there's any portion of it that we didn't. When will the next NUI roll out, and is it available for everyone? Yeah, so at this point there's no deadline to implement next Gen UI for expensive requests. There's a bunch of documentation available online and in our training materials and so forth, so go to concurtraining.com and take a look at all of the information about next Gen, but there's no strict timeline on when you can adopt it, but you can adopt it even now, so it's not that. So it's, uh, it's currently available. A lot of good information, an no deadline for when you have to have to cut over. OK, a man Speaking of concurtraining.com that is one of the resources that we have in the resource room for you. So between sessions. If you're taking a break. If you want to go check that out. We do have a good variety of resources there for you, including all the slides from today's session. So sides. Links to training, top report tips and tricks, all kinds of good stuff like that located in the resources room in the event. So with that, I think that's all the questions we're going to get to Live Today if. We did not answer your question or if you still have some follow up questions and knowledge desk is open for the entire remainder of the live sessions today. So if you hop out of here and go into the knowledge that it's on the left hand navigation menu under locations, you can go in there and we have a whole staff of SCP concur experts ready to answer all of your burning questions about today's content, so please check that out as well. Do remember again to fill out our surveys before you leave each session. Today that's going to give us some great. Feedback and thank you everyone for joining and thank you chip for your expertise and we will see you at the next session. Glad to be here. Thanks for having happiness. Thank you.