How can companies fully digitize their HR and marketing departments? Numerous solutions offer the base for Digital HR or Digital Marketing, but there are so many more possibilities for the company to explore! Join the webinar and find out how to improve business processes within HR and marketing by relying on the extensibility features of the SAP Cloud Platform.
What topics the webinar will cover?
Intelligent CX and Service Approach:
Improve business processes by identifying optimization potential and exploit P&T aspects such as process mining, conversational AI, machine learning, iBPM, e.g. Customer complaints process automation.
Integrate heterogeneous customer landscape with our CX products using Cloud Platform Enterprise. Integration to achieve customer 360° view and run analytics on complete data sets.
Increase employee engagement by offering “Future of Work” scenarios, e.g. Chatbots for simple HR tasks, AI driven recommendations for job offerings and recruiting scenarios.
Improve the efficiency of HR related processes by automation, e.g. digitize paper/e-Mail based processes, use Robotic Process Automation for repetitive tasks like contract creation.