Mar. 31, 2020 | 2 PM ET/11 AM PT
Hosted by American Banker
Contact center personnel for financial services firms need new tools to give callers the improved customer experience they demand. Modern systems must do more than log service cases, provide scripted responses to customer questions and move on to the next caller—they must make the customer feel like their business truly matters, while helping the firm maintain and grow their business with the caller.
Sign up for this free, one-hour web seminar and learn how to turn your contact center into a strategic advantage in building and leveraging superior relationships with your customers by arming your employees with easy access to customer intelligence and real-time analytics to spot opportunities.
This web seminar will help financial services institutions better engage their customs with contact center tools that:
Please note the sponsor has the right to block any attendees from joining the seminar.
For support requests including DSR requests, please send to DSR@virtualvenues.com.