Overly cautious fraud detection often leads to false positives, meaning you’re turning away good customers and prospective life-long advocates for your brand. But knowing how many customers—and how much it’s impacting your growth—can be an expensive guessing game if you don’t know your Customer Insult Rate. Knowing your Customer Insult Rate is the first step in reducing its impact on your business while also enhancing your customers’ experiences.
Join us for a thought-provoking webinar where you’ll learn:
The value of knowing your Customer Insult Rate
How to accurately collect Customer Insult Rate data
Why it’s critical to move to a proactive fraud prevention approach
How focusing on digital trust and safety can create a better customer experience and drive growth