The management and governance of customer information has become one of the most critical elements of strategic banking initiatives. Whether it is increasing deposits and wallet share, improving the customer experience, transforming digital and mobile offerings, innovating through machine learning and artificial intelligence, or meeting regulatory compliance and privacy requirements, well-managed and -governed customer information is the first, and most critical, ingredient for success.
This webinar will outline how customer information can be leveraged in all of these areas, along with strategies designed to achieve these results.
As a result of participating in this event, you should be able to:
Who should participate: Chief financial officers, chief operating officers, chief marketing officers, chief information officers, chief risk officers, chief data officers, chief digital officers, business line leaders, technology professionals, and those with equivalent titles at financial services organizations
Advance preparation: None
Program level: Overview
Field of study: Specialized knowledge
Delivery method: Webinar (live group internet)
This session is recommended for 1.0 hour of CPE credit.