It’s no surprise that the two teams that interact with your customers the most are your support and sales teams. Working in alignment with one another is a key element to providing the cohesive and consistent experience that your customers crave from your business. But what are the best ways to ensure that your support and sales teams are aligned in their approach to the customer journey?
In this 30-minute webinar, you’ll learn:
How sales and support teams can better collaborate to create better CX and improve KPIs
Discover ways for each team to gain a holistic view of all customer interactions
How to leverage your sales CRM and customer support tools to improve the customer journey