Disruption is everywhere — from explosions in technology gains, social and economic change, to an increasingly fickle consumer. Combatting this disruption requires significant change, forcing a shift from mass production down to a supply chain of one.
A recent EY supply chain survey showed that 52% of customers are increasingly demanding products designed to their specific needs, such as medicine, apparel, autos and more. Supporting the shift to individualized products means that the supply chain must be redesigned in terms of infrastructure, applications, information, material flow and overall governance.
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