The tricky part: how you communicate with patients, how often, and by what means varies from person to person. Using patient engagement technology can improve your patients’ experience to get them on the road to recovery. Smart solutions can help you tailor your outreach to each patient and help them manage their condition and stick with their therapy — which ultimately boosts your bottom line.
So what is patient engagement technology and how do you use it? This webinar features three speakers who will explain what patient engagement technology is, allow you to see how it works through a live demo, and share examples of how it can enhance your patients’ experience. To show how patient engagement technology works in the real world, a peer HME provider will share how his business evaluated technology and how they have used the technology to grow their business.
About Our Speakers:
Bonnie Jablonowski’s senior leadership experience and reputation as a visionary leader since 2002 can be demonstrated by a proven record of accomplishments in the medical equipment/supply and healthcare services industries. In her current role at McKesson Medical-Surgical, Bonnie serves as the Director of product management where she oversees the development and management of products designed to drive efficiencies for HME providers and other post-acute segments. Prior to her role at McKesson, Bonnie served as the Director of Strategic Solutions with Medical Specialties Distributors, Vice President with Miller’s Home Medical Equipment/Services, Executive Director with CareTenders, and Senior VP with Advocare/Vocare Health Services.
Mike Harnois leads the training, support, and implementation team in the Technology Solutions/BioMed group at McKesson Medical-Surgical. Prior to McKesson, Mike held various positions with Apple Inc. over a span of 13 years and even did a stint as a roadie for Aerosmith. Mike combines a passion for people, education and new technologies to always push toward the horizon, and McKesson has leveraged these skills to help revolutionize patient engagement through the VerbalCareTM platform. In his current position, Mike is responsible for the VerbalCare customer experience, dynamic demo presentations, as well as influencing how product managers bring new features to market with voice-of-the-customer input on requirements.
Michael Dick serves as the chief strategy officer at Healthline Medical Equipment based in Austin, Tx. In this role, he’s responsible for assisting the Chief Executive Officer and other C-Suite team members with developing, communicating, executing, and sustaining strategic initiatives; developing and maintaining strategic relationships & business agreements with Hospital Groups, ACO’s, Payers, and Third Party Administrators; leading and developing clinical vision focused on measurable Patient Outcomes & overall Patient Experience / Satisfaction, managing internal IT infrastructure, technology offerings, and overall efficiency & compliance, facilitating communication between teams, team members, and stakeholders by acting as a resource across the entire organization to increase structure & consistency for strategic plans. Prior to his current role, he served as vice president, Business Relations. Dick has also served as director, business development for MidCities Home Medical Equipment and account manager for Philips, among other roles.
All registrants will have access to the live event and an on-demand recording of the presentation. If registrants want to watch the presentation again or have a scheduling conflict, they can register and access the on-demand version of this webcast, which will be available after the live event.
A special thanks to our sponsor McKesson Medical-Surgical for providing this free event.
**The webcast will be streamed through your computer, so there is no dial-in number. Please make sure your computer speakers (or headset) are turned on and the volume is set to an audible level so you can hear the presenters.