Innovative AI-driven cloud technology Tenfold is an Avaya partner who provides a CRM solution that focuses on tracking the conversation and interaction history of users with their clients. They have created a phone intelligence solution which unifies a user’s phone system and CRM platform, allowing them to work together, and streamline the customer experience. The Avaya Tenfold strategic partnership provides an Integrated Contact Center solution which will help maximize performance and productivity for sales and service organizations, and additionally it will improve those organization’s customer experiences
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