This two-part webcast provides participants with an understanding of the importance of building a civil workplace, the laws that govern workplace behaviour, and how managing conflict in a proactive manner creates a positive workplace and ultimately enriches productivity and performance.
Learning outcomes for Part One:
Understand why it is important to have a safe and civil workplace
Explore current research on matters related to the safety of workplace, how it impacts productivity and quality of work, including behaviour that is now addressed in legislation
Learn what legislation govern health and safety in the workplace including key definitions and principles
Discover what steps employers and employees can take to ensure that they fulfill their statutory obligations to address incivility and different types of violence and harassment in the workplace, including prevention