Learn how the University of San Francisco is cutting through the cacophony and engaging students over text using Sales Cloud, Community Cloud, and Twilio for Salesforce. We’ll show how you can take text messaging from sandbox to production while building buy-in across departments to adopt a new communications channel.
We'll show you how to:
- Integrate text messaging into your communication programs with Salesforce
- Scale text messaging across multiple administrative departments
- Manage opt-in and opt-out preferences for SMS compliance
- Balance personalization and automation using Process Builder and chatbots