Most workplaces today are a mix of five distinct generations – Traditionalists or the Silent Generation (born 1928-1945), Baby Boomers (born 1946-1965), Generation X (born 1966-1980), Millennials (born 1981-1997) and Gen Z (born 1998 or later). Each generation brings its own particular strengths – and unique quirks – to the team.
By thinking about how to communicate your message through various channels and how to present your ideas, you can better appeal to diverse stakeholders inside and outside your organization. But as much as you’ve considered how you’re communicating, the message you’re sending, and what tech you’re using, does it actually matter when you’re trying to communicate with staff, vendors and citizens of different generations?
In this session, learn the ins and outs of bridging generation gaps, including understanding communication and technology preferences. You'll leave with a toolkit of proven communication tools and techniques to unite employees of differing generations.
Upon satisfactory completion of session assessment, webinar attendees will receive 0.75 CMC Education or 0.75 MMC Advanced Education points.