IT professionals are often tasked with improving processes and services to meet company goals and ensure optimal user experiences. Yet, performance problems often take priority to resolve, forcing attention away from critical bottlenecks in favor of quick performance gains. So how can you ensure continual service improvements when your attention leans heavily toward performance fixes instead of making long-term improvements?

In this webinar, Aternity will help you address one of the most difficult aspects of Continuous Service Improvement (CSI): knowing where to start. Join Mark Robinson, Aternity’s Senior Director of Strategic Market Development, as he explores 11 tips for a successful CSI program. Mark will demonstrate how you can avoid becoming overwhelmed with tasks and create an overall strategy for long-term performance improvements in any environment, without ignoring the performance problems that still need to be addressed.