Artificial Intelligence (AI) is no longer in its infancy; it is an essential business transformation tool to deliver results with impact. AI is changing every aspect of the businesses by bringing data to the centre: from AI-infused customer and employee experiences to AI-infused operations, and, ultimately, protecting the company from external risks and fraud.
Join us How Artificial Intelligence Revolutionize Customer Service.
In this event you’ll learn:
* How artificial intelligence can improve your customer support.
* Understand how companies have successfully applied chatbots to customer care.
* What the future holds for AI-driven customer experiences.
* How virtual agents and customer service agents work together.
* Get started on the first steps toward implementing an AI solution on the help desk.
* Develop best practices and performance benchmarks for your organization.
* Driving Natural Language Processing Innovation: Conversation on NLP use cases, the current & future state of NLP, and how IBM Research is cultivating NLP technologies.
* Live Q/A: Have your questions answered by IBM experts.
Scheduling Conflict? Still register! We’ll send you the recording._1590959304706