Technology today empowers claims resolution professionals unlike ever before. The world of analytics is exploding and revealing where and when to direct resources to improve results. Injured workers can be notified on their smart phones of claim updates or access portals at any time. Mobile apps now deliver information directly to an injured worker simplifying appointment reminders for medication refills, physical therapy sessions or physician follow-up visits. Apps also make it easy to call for medical transportation or provide direct deposits of benefit payments.
Technology is also helping employers comply with increasing governmental regulations and compliance demands. This includes automating record keeping and reporting processes to ensure compliance with regulatory requirements. Medical technology is improving recovery outcomes. Wearables and sensors promote greater connectivity, monitoring and communication. Technology is redefining education and training activities. This session will show practical illustrations of how technology is redefining the claims world today as well as look to what the future has to offer._1590632567027