Customer behavior can be unpredictable;luckily our sweep of 2020 benchmark data cuts through the noise, bringing you key digital patterns, and insight into how people like to browse across industries.
We've analyzed over 7 billion sessions across 9 verticals on 400 global sites this past year. A labor of CX love, we've consolidated this data and fished out crucial trends and patterns.
Our webinar also included a breaking update on how the Coronavirus is affecting online behavior and impacting eCommerce.
What we've got in store for you: