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Apr. 16, 2020 | 2 PM ET/11 AM PT
Hosted by American Banker
In the wake of current events, the growth enablement motivation for financial institutions to invest in customer experience is being eclipsed by an immediate need to service a majority of consumers through digital-only means right now across products and services. Some may be first time or infrequent digital users, others may be tech-savvy – but regardless of preference, a majority are now having to conduct their banking solely from personal devices in these unprecedented times.
Please join us as Adam Miller, Director of CX Practice at Temenos, and Jim Marous, Co-Publisher at The Financial Brand, highlight key application experience design trends from around the globe, with examples of financial institutions who are embracing them with success.
Topics to be covered include:
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