Event Help Guide > Minimum Requirements
The following requirements may exceed your current system configuration however, these specifications are recommended in order to provide an optimal experience listening to/and or viewing events powered by ON24.
Supported System Configurations
Webcasts
- Windows 10+ (Latest Microsoft Edge, Firefox, or Chrome)
- Apple Mac OS 10.10+ (*Latest Firefox, Safari, or Chrome)
- Android 9+ (Latest Chrome Browser)
- Apple iOS 15+ (*Latest Safari Browser)
* Official support for the "latest" version of a newly released browser, among those noted above, will be added within 8 weeks of public release. Until then, the previous version will continue to be supported instead.
If you are using an unsupported version of a Windows, Mac, or Linux operating system, you may experience difficulty in viewing and/or listening to the event.
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The ON24 Platform supports Microsoft Edge, Chrome, FireFox and Safari. We can deliver the experience via HTML5. The results below will reveal details regarding your individual capabilities.
OS: OS X 10.15.4 64-bit
Browser: Chrome 79.0.3945.117
HTML5 Audio: PASS
HTML5 Video: PASS
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- Microsoft Edge (*Latest)
- Mozilla Firefox (*Latest)
- Safari (*Latest, Mac Only)
- Google Chrome (*Latest)
* Official support for the "latest" version of a newly released browser, among those noted above, will be added within 8 weeks of public release. Until then, the previous version will continue to be supported instead.
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Before you access the event, you should ensure that your browser is configured to stream media. For Audio events we recommend a minimum Internet connection of
Kbps. For Video events you will need a minimum Internet connection of
Kbps for an optimal experience.
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