KPMG

KPMG Webinar - Power to the people: 2019 UK Customer Experience Excellence analysis
Now available ON DEMAND


The results are in, and the Top 100 brands have been ranked!
Join us for our webinar where David Conway, Director, KPMG Nunwood will share some of the remarkable stories of brands that are not only becoming better acquainted with customers, but are delighting and surprising with zealous innovation.

We’re also seeing a renewed focus on the employee experience. An increasing number of brands are becoming aware of the great potential locked within their colleagues, and are investing in their training and well-being for the betterment of the consumer – and ultimately the business.

In this CEE webinar we will help you understand how organisations can improve their position, using employee and customer experience strategies to drive growth. The event will provide practical examples of how leading brands are optimising their management systems, culture and journeys to unlock superior performance.


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