Event Registration (EVENT: 1926687

Use Data-Driven Insights to Control Costs and Improve Employee Performance

On Demand

Cost containment is a big problem for quick-service restaurants. Problems occur at the register, with items not being rung up properly or cash disappearing, or in the back of house via theft of product. At the same time, experience shows that when one metric (such as costs) goes awry, so do the revenue metrics, which are a direct relation to customer experience. A lack of employee engagement with customers can hurt sales. The combination of rising costs and declining sales can ultimately send a restaurant into a downward spiral. Unfortunately, managers and multiunit supervisors can only be in one place at a time!

One way to combat these issues and improve overall operations is to use many of the existing store assets with better technology. An example is the ability to use traditional surveillance systems—which are reactive and event-driven—as a proactive management tool. A system that will add additional eyes and match video data with reports has had dramatic effects for operators. And when the system includes the ability to have people experienced in the restaurant industry score, report, and help improve your stores, the value is multiplied.

Join this webinar to learn how to avoid and mitigate:

Losses at the register (e.g., cash theft, excessive discounts, fraudulent voids, misuse of employee discounts)
Back of house issues (e.g., product theft, excessive waste, unauthorized openings)
Customer engagement problems (e.g., engagement and suggestive selling, checking IDs, display stocking, unauthorized access)

Presenters

Mike Coffey - CEO , DTiQ

Mike Coffey and the DTiQ team will be presenting. DTiQ helps over 45,000 brick and mortar businesses run better operations. Mike himself was named CEO of DTiQ in January of 2018 and has extensive experience as a technology executive, having successfully led multiple companies in the IoT, M2M, and SaaS spaces. He and the talented DTiQ team are going to facilitate a discussion on how to get more from your current technology and how to deeply embed these kinds of tools within your organization.

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