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Pizza on Demand: How Domino’s® Innovated Delivery and Changed the Guest Experience Forever
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Thursday, May 24, 2018 at 02:00 PM Eastern
Domino’s Pizza is off to a blistering start in 2018 as same store sales grew 8.3 percent in the first quarter over last year. The pizza chain’s success is due in large part to its commitment to technology and improving the guest experience, which includes a delivery innovation that might change the game forever. In this webinar you will learn how Domino’s innovated delivery and the guest experience and you will gain insights that you can use to emulate the brand’s approach and its success. From on-demand delivery system to always-growing list of ways guests can order pizza, Domino’s has created a blue-print on how to think differently about guest relations, order convenience, and building loyalty. Here’s a sample of the takeaways you’ll get from this presentation:
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Presenters  Stephen Stone, Paytronix
Stephen Stone not only works on the back-end of the loyalty equation; he also belongs to several programs in the restaurant space. His experience as a consumer, combined with the expertise he gained from managing more than 300 loyalty programs in the restaurant industry, allows him to share smart, actionable insights that help restaurants better leverage their programs to increase guest engagement. Stephen’s past webinars have contained in-depth analysis of some of the top brands in the industry, including Starbucks, McDonald’s, Chipotle, Chick-fil-A, Domino’s Pizza, and Dunkin Donuts, with topics ranging from loyalty programs, to gift card management, to direct email and mobile marketing. Stephen has a bachelor’s degree in professional communications from Fitchburg State University and a master’s degree in communication management from Emerson College. |
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