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Wednesday, April 19, 2017 02:00 PM EDT / 11:00 AM PDT
 
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Make the most of O365 with native cloud contact center

Join us for a 45-minute webinar and gain key insight into the benefits of moving to an O365 cloud contact center:
  • Maximizing ROI of Office 365 license
  • Boosting customer service through multi-channel collaboration
  • Improvements in scalability, mobility and disaster recovery
  • Eliminating infrastructure to significantly reduce costs

What attendees will learn:
  • O365 PBX essentials
  • Why native integrations matter
  • Benefits of voice enabling Office 365 with Skype for Business

Who should attend:
  • CIOs/CTOs, or VPs/Directors of information technology that have responsibilities for:
    • Unified communications platforms such as Lync, Skype for Business or Office 365
    • Telephony network / infrastructure
    • Managing call center / contact center technology
  • Call / contact center executives looking to upgrade their contact center’s capabilities

Presenters

Shaun Chambers
Chief Product Officer
CallTower



Jeremy Puent
Product Manager
Clarity Connect



Moderator

Paula Bernier
Executive Editor
TMC