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Tuesday, September 18, 2018 02:00 PM ET / 11:00 AM PT
 
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 Don’t miss the opportunity to get an update from E-MetroTel, the NewNORTEL on their latest UC capabilities. Digital Transformation is fueling rapid change in customer expectations. E-MetroTel’s Infinity One, an All-in-One UC Dashboard, is making it easy for businesses to keep up with these rapid changes. The solution bundles everything together rather than deploying applications in a one-off fashion. Built on the latest software programing languages, it allows E-MetroTel to deploy new applications on this single interface to the market very quickly.

Infinity One, is an open source application framework pioneered by E-MetroTel engineers. It delivers application such as: IM, Group Chat, Presence, FULL telephony Softphone, Group Emergency Notification, Call Center Wallboard, Sales force integration, Screen Pops and many other apps through a single application interface. Each UCX Infinity One software instance belongs to just one customer and thus, there is no platform sharing like other apps making them vulnerable to daily cyber-attacks.

Infinity One comes with every UCX, at no additional user cost. No other company provides all these capabilities through a single all-inclusive interface. Additionally, the open platform allows customers to develop and contribute their own features/applications.

Join Steve Pallen, E-MetroTel’s CTO, for his introduction to InfinityOne covering:
  • The open source basis of the application. InfinityOne, at its heart, is a team chat application with announced future enhancements of peer-to-peer WebRTC voice and video independent of any SIP server.
  • How to deploy it in conjunction with E-MetroTel’s UCX to deliver telephony services including Click to Call, presence, and Soft Clients.


What attendees will learn:
  • E-MetroTel’s all-inclusive single-license strategy is expanding its range of offers from legacy and SIP Telephony to UC & Collaboration.
  • Features like presence, instant messaging, chat groups, click-to-dial, softphone and others are included with every E-MetroTel solution.
  • InfinityOne is an expansive platform that will continue integrating value added features for individuals, customer service and call center supervisors, collaboration group manager, hospitality management staff and other segment specific users of the desktop interface.
  • How InfinityOne aligns with network security policies and simplified management strategies, required by most corporations today.

Presenters

Steve Pallen
CTO
E-MetroTel



Moderator

Paula Bernier
Executive Editor
TMCnet