Introducing the CAHPS Child Hospital Survey

Thursday, January 22, 2015
1 – 2 p.m. ET
This free Webcast from the Agency for Healthcare Research and Quality (AHRQ) introduced the new CAHPS Child Hospital Survey (Child HCAHPS). This survey assesses the experiences of pediatric patients and their parents or guardians with inpatient care. Read about the CAHPS Child Hospital Survey.

An overview of this new survey was provided, including its development by the Center of Excellence for Pediatric Quality Measurement at Boston Children’s Hospital and the experiences of two hospitals that field tested the survey.


Mark Schuster, MD, PhD, Boston Children’s Hospital; Harvard Medical School, Boston

Barbara Burke, MA, Ann & Robert H. Lurie Children’s Hospital of Chicago, Chicago

Sandra Schultz, CHOC Children’s Hospital, Orange, CA

Zoë Vecchio, MA, CHOC Children’s Hospital, Orange, CA

Carla Zema, PhD, CAHPS User Network; Zema Consulting, Atlanta (Moderator)

Learn about AHRQ’s CAHPS program and its surveys at

If you have any questions or comments, please contact the CAHPS User Network at or 1-800-492-9261.

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Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys ask consumers about their experiences with health care. The CAHPS program at the U.S. Agency for Healthcare Research and Quality (AHRQ) supports the development and promotion of CAHPS surveys, toolkit materials, and comparative databases, and provides technical assistance to users. Learn more about AHRQ’s CAHPS program at:

AHRQ’s CAHPS Database receives data voluntarily submitted by users that have administered either the CAHPS Health Plan Survey or the CAHPS Clinician & Group Survey. The CAHPS Database aggregates the data to facilitate comparisons of CAHPS survey results by users, researchers, and other interested organizations. Learn more about AHRQ’s CAHPS Database at:
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