Accelerate the Donor Journey from Good to Great |
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January 13, 2015
01:00 PM EST/ 12:00 PM CDT/ 11:00 AM MDT/ 10:00 AM PDT
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Why do nonprofits need to manage the entire donor experience? Because organizations that provide a compelling donor-centric experience reap significant benefits, including increased engagement, advocacy, and donations. Donor journey mapping is an emerging and powerful technique to help you understand the needs of all your stakeholders, including volunteers, board members, patients, users, employees, members, and donors. This webinar will provide an overview of how you can start attracting and retaining your donors by ensuring that they have exceptional experiences with your organization at key touch points along their journeys with you.
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