Challenges & Opportunities with IT Service Management Today
Tuesday, September 30, 2014 01:00 PM EDT


The world of IT Service Management is changing quickly. With change comes both opportunities and challenges. During this webinar, we will cover the biggest challenges facing IT service management today, what pitfalls should be avoid for optimal customer experience, and best practices to deliver a better IT service management experience.

Are your lines of business moving to a SaaS model? Wondering how the SaaS delivery model improves service management? We will also explore the move towards Software- as-a-Service (SaaS) and the benefits this can provide to your organization.

Register today!

Speaker:

Rob Goodling
Market Manager, Software as Service, Cloud & Smarter Infrastructure


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