Success Stories from the AHRQ Medical Office Survey on Patient Safety Culture

Tuesday, September 16, 2014
1 p.m. – 2 p.m. EDT
This free Webinar from the Agency for Healthcare Research and Quality (AHRQ) highlighted results from the newly released 2014 Medical Office User Comparative Database Report. Users shared how their organizations have successfully used the AHRQ Medical Office Survey on Patient Safety Culture and improved their patient safety culture over time.

Speakers:

Theresa Famolaro, MPS, Database Manager, AHRQ Surveys on Patient Safety Culture, Westat, Rockville, MD (Moderator). Ms. Famolaro highlighted results from the 2014 Medical Office User Comparative Database Report.

Juanita Stroud, Patient Safety Director, Carolinas HealthCare System, Charlotte, NC. Ms. Stroud shared system-level experiences with administering the Medical Office Survey in over 200 medical offices, and discussed numerous initiatives that were implemented to improve patient safety culture.

Bev Funaro, RN, Director of Quality and Regulatory Affairs, Yuma District Hospital and Clinics, Yuma, CO. Ms. Funaro discussed how after administering the Medical Office Survey in Yuma Clinic, a federally qualified rural health center, a patient-centered medical home initiative led to substantial improvements in the clinic’s patient safety culture scores.

Learn about the AHRQ Surveys on Patient Safety Culture at http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/index.html.
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About the Surveys on Patient Safety Culture
The Surveys on Patient Safety Culture are a suite of surveys that assess provider and staff opinions about patient safety culture in hospitals, outpatient medical offices, nursing homes, and community pharmacies. The patient safety culture surveys program at the Agency for Healthcare Research and Quality (AHRQ) supports the development and promotion of patient safety culture surveys, toolkit materials, and comparative databases, and provides technical assistance to users. Learn more about the program at: http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/.

AHRQ’s Surveys on Patient Safety Culture Database receives data voluntarily submitted by users that have administered the patient safety culture surveys. The database aggregates the data to facilitate comparisons of patient safety culture survey results by users, researchers, and other interested organizations.
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