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Thursday, December 04, 2014 11:00 AM EST / 8:00 AM PST
 
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 Are you paying for expensive call center software features you don't need or use?

Learn How TouchPoint Saved $246,000 per year by replacing their expensive contact center software with a VOIP communication platform.

TouchPoint Contact Center operates three call centers, including locations in the U.S. and overseas, and supports more than 200 agents. CEO Chris Eisdorfer, will will provide you with an overview of how and why they replaced their expensive contact software with a VoIP solution. He will share his journey from pre-PBX systems and unreliable, expensive providers, to one that is reliable, includes redundancy for the security his business needs, and is affordable with enterprise-level features at a savings of $246,000 per year.


In this webinar, you will learn:
  • How VoIP solutions now provide the majority of functionality most businesses need to run their contact centers
  • The financial and operational benefits of an intuitive user interface
  • About the positive impact a VoIP business communication solution can have on both the customer and employee experience, improving CLV and reducing turnover

Don’t miss this great opportunity to hear how one business saved big by switching to a reliable VoIP provider that empowered them with the right tools for their business.

Register today!



Presenter

Chris Eisdorfer
CEO
TouchPoint Contact Centers




Moderator

Peter Bernstein
Senior Editor
TMCnet