The online retail sector enjoyed another record year, but that doesn’t mean that everything went smoothly. Behind the scenes, Web Operations professionals are faced with the unique challenge of ensuring high availability and site responsiveness for frantic consumers, in a compressed holiday sales period. How did retailers fare under the intense pressure? What lessons can you learn to help you deliver optimal performance for your customers? What about for customers on smartphones and tablets?

Join Keynote as we present a detailed analysis of web and mobile performance through this crucial period. Through this exploration of Keynote's Retail Performance Metrics, you’ll learn lessons in delivering great user experience, as well as what to avoid. And see how the overall industry is trending in terms of performance. Courtney Nash from O'Reilly Media will be the moderator for what will surely be an informative and lively discussion.