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Managing Lync Voice for Success

Date: Wednesday, January 15, 2014
Time: 2:00 pm ET/11:00 am PT
Duration: 60 minutes
Sponsored by Unimax, hosted by Enterprise Connect and NoJitter

More and more organizations are looking to Microsoft Lync Enterprise Voice to serve as their voice and unified communications platform. In this webinar, we will explore what it takes to successfully implement Lync Voice while focusing in depth on what must be done after deployment to ensure a high level of ongoing success and service. We will also offer practical advice for dealing with a number of functionality gaps in Lync voice.

The webinar will be presented by Kevin Kieller, one of the industry’s leading Lync experts. Kevin is a partner at Enable UC, moderator of the “Living with Lync” session at Enterprise Connect and author of the No Jitter “Living with Lync” column. Throughout the webinar, Kevin will share industry statistics, best practices, stories and advice from experience gained by migrating nearly 50 organizations to Lync in the last 15 months alone.

This is a must attend event for any telecom or IT individual currently using or planning to deploy Lync Enterprise Voice in their organization.


Presenters

Kevin Kieller, Partner, enableUC

Kevin Kieller is a partner with enableUC, a company that helps measure, monitor and improve UC and collaboration usage and adoption through a unique set of products and services, including the knowledge reinforcement tool Trivia Engine.

Kevin is a globally recognized expert in the areas of collaboration and unified communication, the author of the No Jitter “Living with Lync” column, host of the “Living with Lync” session each year at Enterprise Connect and is a member of the elite UC Strategies team.

Kevin brings over thirty years of consulting and software development expertise. He has conceived, designed and overseen the development of software products and hosted services in the business, educational and recreational areas which have been used by millions of people in a multitude of countries worldwide.


Teresa Dixon, Director of Product Management, Unimax

Teresa is responsible for defining, developing, and delivering product strategy for the company. Teresa joined Unimax in 1996. At Unimax, she has moved from lead technical engineering positions to managing various vendor business relationships to defining which products and services best meet the needs of the converged enterprise system management market. Prior to joining Unimax, Teresa spent 13 years at Unisys where she held lead positions in Engineering, Product Management, and Project Management. She holds a Bachelor of Arts Honors Degree in Math and Quantitative Methods from the University of St. Thomas.


Moderator

Eric Krapf, Co-Chair, Enterprise Connect & Editor, No Jitter

As co-chair of the Enterprise Connect events, Eric helps to set program content and direction for the leading conference events in the enterprise IP-telephony/convergence/Unified Communications marketplace. In addition, Krapf serves as editor & lead blogger for the website No Jitter (www.nojitter.com), the online community for news and analysis of the enterprise convergence/Unified Communications industry. He is also responsible for electronic content including webcasts and e-newsletters.