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Want Truly Great UC? Think Voice.

Date: Wednesday, November 20, 2013
Time: 2:00 pm ET/11:00 am PT
Duration: 60 minutes
Sponsored by Plantronics, hosted by Enterprise Connect

Whether you’re considering UC voice or already have it in play, odds are your core goal is the same: get the very most out of your company’s UC investment and commitment to voice through enthusiastic and “sticky” adoption. And what’s the key to achieving this? Plan well, manage change, offer the right audio device options, and leverage expert guidance so you don’t have to go it alone.

Join Tom Gill, CIO, Plantronics, and Dave Stein, principal, Stein Technology Group, as they outline real-world scenarios, provide practical advice, and articulate clear guidance that will take the guesswork out of audio device deployments and help make voice an intuitive and indispensable part of your fully-realized UC experience.


Dave Stein, Principal, Stein Technology Consulting Group

David Stein, has more than 30 years of consulting, information systems and telecommunications experience, with a primary emphasis on IP communications and technology infrastructure projects. Mr. Stein has previously held key management positions with PlanNet Consulting. Inteliant Corporation and, COMSUL Ltd./Enterprise Consulting Group.

Prior to starting his consulting career, Mr. Stein served as Director of Field Systems Engineering for ICL. His expertise includes the entire technology lifecycle including needs assessment, process evaluation, operations impact, systems design, procurement and implementation project management for IP Telephony/Unified Communications, data center, cabling, facilities, LAN, WAN, network management, data security systems, telecommunications, technology relocation and construction projects.

He is an excellent communicator and is skilled in dealing with management, facilities and technical personnel within IT and user communities. Mr. Stein has provided consulting services for assessing the effectiveness of IT organizations and developing governance models.

Tom Gill, CIO, Plantronics

Mr. Gill joined Plantronics in 1998 as Director of Network Services. Currently, as Vice President of Information Technology and CIO, Tom has responsibility for global IT at Plantronics. During his more than ten year tenure as CIO, revenues have grown from $200M to $750M and offices have expanded to twenty three countries. Mr. Gill leads an IT team that is focused on business results with a passion for partnering and customer service.

Before joining Plantronics, Mr. Gill held senior IT management positions at Bay Networks, Tandem Computers and TRW. Mr. Gill is a member of the Microsoft High Tech Customer Advisory Board, a Salesforce.com Customer Security Advisory Board member, a frequent lecturer in the Information Systems Management Program at UCSC, a Cabrillo CIS Advisory Committee member and serves on the board at the Santa Cruz County Business Council.

Mr. Gill holds a BS in Business Information Systems from San Diego State University.


Eric Krapf, Co-Chair, Enterprise Connect & Editor, No Jitter

As co-chair of the Enterprise Connect events, Eric helps to set program content and direction for the leading conference events in the enterprise IP-telephony/convergence/Unified Communications marketplace. In addition, Krapf serves as editor & lead blogger for the website No Jitter (www.nojitter.com), the online community for news and analysis of the enterprise convergence/Unified Communications industry. He is also responsible for electronic content including webcasts and e-newsletters.