A Practical Guide for Moving Your Contact Center to the Cloud

You’ve decided that the cloud makes sense for your contact center and business communications. Now you could use some help on how to make the migration. Using real company examples, during this web event our experts will take you through the three stages of the transition – pre-planning, vendor selection, and implementation. Inside of each of these stages we’ll look at topics like security validation, cultural considerations, cut-over planning, data migration, and ongoing administration.

Join our experts for this no-cost industry web event – featuring Drew Kraus, Research Vice President, Gartner; Donna Fluss, founder and president, DMG Research, and Joe Staples, chief marketing officer, Interactive Intelligence. An extensive live online Q&A will follow the presentations. 


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