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What's Driving The Adoption of Unified Communications and Enterprise Collaboration?

Improved collaboration helps enterprises enhance work quality, accelerate business processes, adapt faster to environmental changes and increase overall productivity. And trends like globalization, economic and market uncertainty and business continuity are driving a need for greater enterprise collaboration. Today a set of technologies and services under the umbrella of Unified Communications and Collaboration – or UCC – enable the improvement of business processes and employee productivity. These include mobility services, voice mail, telephony, instant messaging, audio and web conferencing, videoconferencing and immersive telepresence. It can sound daunting, right? But it’s not. In this program, Gartner Research Vice President Steve Blood and Telefonica Head of Product Marketing Francisco Santos look at what’s driving the rising adoption of enterprise collaboration, the benefits your organization can gain and, most importantly, how to determine the right solution for your enterprise’s needs.
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