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This webinar was originally broadcast on: Tuesday, June 18, 2013 01:00 PM EDT / 10:00 AM PDT
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Leverage 8x8 Virtual Contact Center’s power to transform sales and customer service with its built-in CRM/CTI integration with:
- Salesforce
- NetSuite
- MS Dynamics
- ZenDesk
- Zoho
In this live webinar, we’ll show you an example demonstrating how your own website can generate direct interactions with contact center agents. See how enhanced web interactions can capture visitors three to five times better than similar unenhanced pages. Start leveraging automation to improve the quality, performance and value of your agents.
Who should attend:
- Internal or external service department managers
- Owners of small and medium-sized businesses
- Contact center system integrators and consultants
Presenters
Rob Townsend Sr. Product Manager, 8x8 Virtual Contact Center 8x8 Inc.
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Josh Varela Sales Engineer 8x8 Inc.
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Moderator
Erik K. Linask Group Editorial Director TMCnet
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