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Diagnose End User Adoption Challenges


Visibility into enterprise application adoption can help business leaders identify areas for improvement. With SAP User Experience Management by Knoa, you can diagnose end user adoption challenges in your organization, and create an actionable plan to speed software adoption.

Join the experts on May 22 for this session and get answers about how you can help diagnose end user adoption challenges. In this session you will learn how SAP UEM by Knoa can help you:
  • Assess how an application performs for each user
  • Map user proficiency to best practices, then zero in on ways to optimize individual performance
  • Strategically apply training by identifying errors and delays across your user population
  • Improve training to help users master compliance, chargebacks, and audit trails
  • Capture help-desk system and user errors for immediate resolution, reducing the number and length of calls required to resolve an issue
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Date:
Wednesday, May 22, 2013

Time:
01:00 PM SGT

Speakers:
Cary Samulka
Product Manager
SAP

Ilya Epshteyn
Director, Global Sales Engineering
Knoa Software