OMG! Mobile and Social Customer Service

Best Practices for Integrated Customer Service
 
On Demand Webinar
 
Your customers have gone social and they’ve done so on their mobile devices.  This opens up exciting new opportunities and challenges for your organization. 
  • Social Media can be a great way to communicate critical and timely information with a number of customers instantaneously. It also has the power to make or break a brand and cannot be ignored.  
  • Mobile allows you to have personalized conversations that can enhance your customer relationship.
Register for this 30 min webinar and learn best practices for integrated customer service. Approaching each channel individually can be expensive and messy. Taking a holistic approach to customer interactions across all channels is the key.
 
 

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