Contact Center Buying Decision. THREE Things to Consider.

On-Demand Webinar
 
Whether you are evaluating a new contact center solution OR considering a contact center technology refresh, participate in this webinar to learn about THREE things you must consider.
 
Today’s customer service leaders benefit from connecting with customers via their channel of preference and by creating a ‘virtual’ contact center that leverages resources across the enterprise to deliver best-in-class customer service.
 
Register for this 30 minute webinar, you will gain insights on the following:
  1. Virtualizing your contact center and lowering TCO
  2. Consolidating customer service channels to drive a unified customer experience
  3. Cloud or an on-premise contact center? Which option is right for you?
Register now for this 30 minute webinar!
 
PRESENTER
Keith Pearce
VP Solution Marketing
Genesys
 

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