Leveraging Analytics to Achieve Significant Competitive Advantage
Event Date: 12/06/2012 11:00 AM Eastern Standard Time
Are you taking full advantage of advanced analytics from your BPO provider? Customers’ expectations around the level of analytics and business insights provided by their BPO partner are dramatically increasing. According to a new IBM Institute for Business Value and University of Oxford joint study, competitive advantage from analytics has grown from 37% to 63% over the past two years.

Join us for an informative discussion with our experts to learn how IBM embeds analytics across a broad spectrum of business processes to help clients succeed. This session will raise the bar in terms of your expectations from your BPO provider and create a framework to deliver critical business insight that provides significant gains across almost every aspect of your business.


Presenter:
Steve Harvey
Global Analytics Leader
IBM Global Process Services



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