The Low-Down on Big Data (and how CRM Fits into the Picture)
This webinar was originally broadcast on:
Tuesday, November 20, 2012 02:00 PM EST / 11:00 AM PST
Find out the nuts and bolts of the big data buzz and learn what’s in it for your organization. Paul Greenberg, author of CRM at the Speed of Light, cuts through the jargon and demonstrates where the real value lies within massive amounts of mostly unstructured data.
You will learn:
- Quality issues with Big Data
- Technology needed to decipher different data types
- Benefits: from predicting socio-economic trends to understanding customer patterns
- How to start gaining insights from Big Data
Who should attend:
Business leaders or CRM project managers seeking ways to amass, interpret and leverage your organization’s stores of customer data.
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Presenters
Paul Greenberg President The 56 Group Author: CRM at the Speed of Light
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Pierre Custeau EVP, Product Management & Development Aptean
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Moderator
Jamie Epstein Web Editor TMCnet
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