Develop new high-margin offerings, pricing and service levels to get ahead
This event was originally broadcast on:
Wednesday, January 18, 2012 02:00 PM EST / 11:00 AM PST
If you are like many mid-size and large service providers, you have addressed the first phase in your cloud computing strategy by developing a new service offering using virtualized infrastructure, with some elements of automation built in. While still executing on that objective, it’s time to embark on the next phase and create a series of overlay services that will ultimately differentiate you from the competition. These new services will likely revolve around four core requirements: security, automation, orchestration and management.
This webinar will focus on the monetization of these services, made possible by the dissolution of traditional constraints and new ways to introduce and manage services. It will also include interactive Q&A with executive guest speakers from cloud service providers who will describe how they are expanding their cloud services catalog to drive business growth.
Other topics that will be discussed include:
- New services opportunities for service providers in the cloud era
- Providing and managing to SLAs
- Monetizing the management of new services
Decision makers at mid-size and large MSPs and hosting providers who want to introduce high-margin cloud or other value-added service offerings without creating management headaches.
Moderator
Charles Weaver
CEO and Co-Founder
MSPAlliance
Charles Weaver is the CEO and co-founder of the MSPAlliance (the International Association of Managed Service Providers). Since its founding in 2000, the organization has grown from less than 5 founding members to well over 14,000 members worldwide. Under Mr. Weaver’s management the MSPAlliance has expanded its reach and influence to include education, standards of conduct, and certifications for managed services professionals and companies.
Presenters
Antonio Piraino
CTO
ScienceLogic
Antonio Piraino has 15 years of IT experience in sectors ranging from telecommunications to software development. A noted thought leader in cloud computing, Antonio came to ScienceLogic from Tier1 Research (a division of The 451 Group).
As vice president and research director at Tier1, Antonio provided insight to service provider and enterprise clients, with a focus on data center, hosting and cloud computing technology research.
Guest Speakers:
Ken Ziegler - President & COO, Logicworks
Kevin Detsch - Vice President of Business Development, ePlus
Sponsored by:
