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 Growing Your Managed Services Business the Easy Way

This webinar was originally broadcast on:

Wednesday, August 17, 2011 02:00 PM EDT / 11:00 AM PDT

In this session, we’ll share our independent research on the key challenges facing established managed services businesses today. We will suggest 5 easy and obtainable ways to mature your managed services business, grow recurring revenue from existing customers, attract new customers and build high value services that will increase the value of your business and protect it from future IT Support trends.

What attendees will learn:
  • The Managed Services challenge
  • Overview of the award winning Building Blocks approach
  • Building Blocks to grow Managed Services revenue

    We will talk about the challenges and road blocks preventing many IT support companies growing Managed Services and look at benefits for both you and the customer - of building the recurring revenue Managed Services model for IT support.

    We’ll look at what the Building Blocks Program entails and take a deeper look at the first 2 building blocks in the Server & Network component.

    Any finally, we’ll show you how you can accesMPs and start implementing the Building Blocks in your business today.

    Who should attend:
  • Business Owners & Commercial Directors
  • Service Delivery Managers
  • Service Desk Managers
  • Sales & Business Development Managers
  • Marketing Managers


    Presenters


    Kelly O’Bray
    IT channel professional
    GFI MAX

    A seasoned IT channel professional with 20 years of experience in sales and marketing of IT services to the SMB market, Kelly has been working with GFI MAX™ and its predecessor, HoundDog Technologies for over 4 years.

    While at GFI, Kelly has been working with channel partners to roll out services based on the GFI MAX Remote Management™ platform, helping them build profitable recurring revenue streams. Because of his work with the IT channel, Kelly has gained significant insight on the pitfalls of business transformation strategies, and provides a common sense approach to building your business.

    Kelly has presented GFI MAX and the Building Blocks to Managed Services™ program to IT Groups throughout the country and participated on Industry panels discussing trends in the IT industry.



    Trent Peters
    Principal/Owner
    Umbrella Medical Systems

    Trent Peters is the Principal/Owner of Umbrella Medical Systems and founding member of Midwest Med Trust, an independent, nonprofit organization assisting in personal and professional staff development within the healthcare industry. Umbrella is the Midwest’s premier Healthcare Information Technology solutions provider. Umbrella designs, integrates, supports, and manages Healthcare Information Technology (HIT) specializing in software and hardware technologies that best complement the implementation of Electronic Medical Records software. Umbrella also offers a wide variety of healthcare oriented IT managed services. Based out of Kansas City, Missouri, Umbrella serves 7 Midwest states. Peters is a trusted business partner of several industry leading EMR software companies where he frequently shares his expertise of the healthcare and medical industry with the organization


    Charles Weaver
    CEO and Co-Founder
    MSPAlliance
    Charles Weaver is the CEO and co-founder of the MSPAlliance (the International Association of Managed Service Providers). Since its founding in 2000, the organization has grown from less than 5 founding members to well over 14,000 members worldwide. Under Mr. Weaver’s management the MSPAlliance has expanded its reach and influence to include education, standards of conduct, and certifications for managed services professionals and companies.


    Sponsored by: