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Webinar Event Details

Title: Learn How SAP Content Management Solutions
Are Saving SAP Customers Millions

Originally broadcast on:

Date: Wednesday, May 23, 2018
Time: 8:00 am PDT / 11:00 am EDT / 4:00 pm GMT/ 5:00 p.m. CEST
Duration: 60 minutes (including Q&A)

What You'll Learn

Most SAP customers have business processes in place that involve enormous amounts of data and documents -- content that once captured in an SAP system, needs to be managed and archived or delivered to the appropriate place. SAP Extended Enterprise Content Management (SAP ECM) by OpenText provides effective management of many types of enterprise content throughout the content life cycle, with integrated connections to SAP transactions and business objects.

To examine the potential return on investment (ROI) enterprises might realize by implementing SAP ECM by OpenText, SAP commissioned Forrester to conduct a Total Economic Impact (TEI) study that showed key quantifiable benefits identified by the SAP customers interviewed.

Attend this webinar to hear a guest speaker from Forrester who will provide a framework for evaluating the financial impact of SAP ECM by OpenText and will cover benefits, costs, risk, and flexibility. Topics include:

• How providing customer-facing mobile users remote access to archived documents can accrue $1.29 million over three years

• How automating product documentation can result in time savings equal to $504,000 – and automating invoice management and related vendor and customer correspondence can save nearly $809,000, plus $336,000 in additional payment term discounts

• How a combination of streamlining printer networks, reducing compliance and storage costs, and decommissioning old tools can save $1.5 million

Source: The Total Economic Impact™ Of SAP Content Management Solutions, a September 2017 commissioned study conducted by Forrester Consulting on behalf of SAP


John Fiske, Vice President of Data Governance,
Center of Excellence, SAP

John Fiske is heading SAP’s North American Data Governance COE, a team of experts working to help customers develop a comprehensive Information Governance strategy and optimize their business processes. He has 25 years’ experience in the technology sector, and has been at SAP for 11 years. He lives in Arlington, Virginia and enjoys bike riding around the Washington DC area.

Guest Speaker: Jeffrey North, Principal Consultant,
Forrester Consulting

Jeffrey North is a principal consultant with Forrester’s TEI consulting practice. The TEI methodology focuses on measuring and communicating the economic value of IT investments. Jeff came to Forrester in 2005 with consulting and operating experience, notably working with fast growth companies, including the digital strategy practice at Cambridge Technology Partners and the international and catalog business units at Staples.

Jeff holds a BA (English, Economics and German) from St. Lawrence University, an MBA with a concentration in international management and finance from the Thunderbird School of International Management, and MA in Sustainability & Environmental Management from the Harvard University Extension School.