Logo
This webinar was originally broadcast on:
Wednesday, November 29, 2017 01:00 PM EST / 11:00 AM PDT
 
If you have previously registered for this event, please login here:
 Email
 LOGIN

Registration is required to attend this event. Please register now.
First Name*
Last Name*
Title*
Industry*
Company Size*
Company*
Street Address 1*
Street Address 2
City*
State/Province*
Zip*
Country*
Phone*
Email*
NEW!... Early Registration!
 Check here if you would like to automatically be registered for webinars on the same topic
You must have Javascript and Cookies enabled to access this webcast. Click here for Help.
 
Please enable Cookies in your browser before registering for the webcast.
 
*Denotes required.
 
REGISTER
 Customer service demands have changed and today’s successful companies are using the cloud to provide innovative customer experiences that give them a competitive edge. Join us to hear directly from thought leaders at two innovative companies: Icon Eyecare and Aseracare. These organizations use the cloud to break down barriers that block an excellent customer experience. Hear how they eliminate geographic barriers between their patients and the person who can best solve their needs, and organizational barriers between their Contact Center and the rest of their company.

We will also discuss the results from a study we commissioned from Sheila McGee-Smith on how a variety of companies are leveraging RingCentral cloud solutions to disrupt their industries with innovative customer service experiences.

Join us to:
  • Hear how Aserecare uses cloud communications to improve the entire patient experience.
  • Understand how the cloud opens up new and differentiating ways to engage customers.
  • Learn how Icon Eyecare uses collaboration to streamline the patient experience.

Presenters

Luis Cadena
Telecommunications and Technology Lead
ICON Eyewear
Matt Dillman
IT Support Manager
AseraCare Hospice
Max Ball
Director Product Marketing
RingCentral


Moderator

Paula Bernier
Executive Editor
TMC