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Using Just Culture to Improve Results on the AHRQ Hospital Survey on Patient Safety Culture
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On November 9, the Agency for Healthcare Research and Quality (AHRQ) hosted a webcast featuring Just Culture initiatives that helped improve scores on the Hospital Survey on Patient Safety Culture, particularly the Nonpunitive Response to Error composite. Topics discussed during the webcast included strategies used to implement Just Culture in a health care system and how these led to improved results on the survey.
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Speakers:
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Celeste Mayer, PhD University of North Carolina Health Care System, Chapel Hill, NC
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Theresa Famolaro (Moderator), MPS, MS, MBA Westat, Rockville, MD
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