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This webinar was originally broadcast on: Wednesday, October 26, 2016 02:00 PM EDT / 11:00 AM PDT
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Cloud contact centers for Office 365 are finally available.
Join this 45-minute webinar to learn about the key benefits of moving to an O365 cloud contact center, including:
- Maximizing the ROI of Office 365 licenses
- Boosting customer service through multi-channel collaboration
- Improving scalability, mobility and disaster recovery
- Eliminating infrastructure to significantly reduce costs
In addition, attendees will learn about:
- O365 PBX essentials
- Why native integrations matter
- Benefits of voice-enabling Office 365 with Skype for Business
Who should attend:
- CIOs/CTOs, or VPs/Directors of information technology that have responsibilities for:
- Unified communications platforms such as Lync, Skype for Business or Office 365
- Telephony network / infrastructure
- Managing call center / contact center technology
- Call / contact center executives looking to upgrade their contact center’s capabilities
Presenters
SHAUN CHAMBERS Chief Product Officer CallTower
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JEREMY PUENT Product Manager Clarity Connect
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Moderator
Stefania Viscusi Editor TMCnet
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