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Wednesday, October 26, 2016 02:00 PM EDT / 11:00 AM PDT
 
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Cloud contact centers for Office 365 are finally available.

Join this 45-minute webinar to learn about the key benefits of moving to an O365 cloud contact center, including:
  • Maximizing the ROI of Office 365 licenses
  • Boosting customer service through multi-channel collaboration
  • Improving scalability, mobility and disaster recovery
  • Eliminating infrastructure to significantly reduce costs

In addition, attendees will learn about:
  • O365 PBX essentials
  • Why native integrations matter
  • Benefits of voice-enabling Office 365 with Skype for Business

Who should attend:
  • CIOs/CTOs, or VPs/Directors of information technology that have responsibilities for:
    • Unified communications platforms such as Lync, Skype for Business or Office 365
    • Telephony network / infrastructure
    • Managing call center / contact center technology

  • Call / contact center executives looking to upgrade their contact center’s capabilities

Presenters

SHAUN CHAMBERS
Chief Product Officer
CallTower



JEREMY PUENT
Product Manager
Clarity Connect



Moderator

Stefania Viscusi
Editor
TMCnet