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We have been promised over the years that unified communications will help improve productivity, streamline communications, and collapse multiple disparate communication types into a single application. While this has always been a stretch goal, it has never really come to fruition. Today, the average employee uses seven different cloud-based applications to stay connected and communicate with employees, project teams, vendors, and partners, wasting valuable time. Today’s mobile trends are quickly shaping the next generation of team and social collaboration tools that extend outside of the office walls and break down communication silos. A new era of mobile first communication and collaboration has been created to better align to how work is accomplished today. It is not static, people and content ebb and flow into the mix to accomplish a common task and then move on.
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